- Lead the Asset Management team, ensuring motivation and adherence to company values.
- Manage day-to-day team activities, including task allocation, workflow management, and resource deployment.
- Serve as the primary contact for operational queries, compiling and reporting relevant data.
- Conduct due diligence assessments on suppliers and direct reports regularly.
- Reconcile supplier reporting and invoicing for accuracy.
- Maintain and develop supplier relationships, addressing issues proactively and tracking performance metrics.
- Support the Team Manager in ensuring adequate team resourcing to meet service levels.
- Participate in recruitment efforts, including CV review, interviewing, and decision-making.
- Enhance the employee experience through effective onboarding, probationary, and ongoing development processes.
- Collaborate with the HR team on resourcing, attendance, conduct, and employee development processes.
- Set clear and challenging goals for team members, providing regular feedback and annual performance assessments.
- Provide training and regular oversight to ensure compliance with company policies.
- Conduct one-on-one reviews, training sessions, and team meetings to foster engagement and development.
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Disputes Case Handler
1 week ago
Anderson Knight Stobcross (historical), United Kingdom Permanent, Full timeAnderson Knight is partnering with a leading organisation in the financial services industry to recruit a dedicated Complaints Resolution Handler. This role reports directly to the Complaints Team Leader and is crucial in ensuring that customer complaints are resolved efficiently ...
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Complaints Handler
1 day ago
Anderson Knight Stobcross (historical), United Kingdom Permanent, Full timeAnderson Knight working with a leading organisation within the financial services industry. They are currently looking to recruit a Complaints Resolution Handler, reporting to the Complaints Team Leader. The main responsibilities include coming to a resolution in compliance with ...
Motor Team Leader - Stobcross (historical), United Kingdom - Anderson Knight
Description
Anderson Knight are pleased to be recruiting for a Team Leader who will be responsible for leading and motivating a team of analysts, driving efforts to maximise sales recoveries, and supporting and implementing strategies to safeguard assets.
The role also involves providing support to the Recoveries Manager through performance analysis of direct reports and supplier activity.Key Responsibilities
Operational
08:00am-20:00pm Mon-Fri
09:00am-18:00pm Sat & Sunday
The successful applicant doesn't need team leader or telephony experience, they must have motor finance or motor trade industry knowledge