Credit Controller - Burnley, United Kingdom - Fuel Card Services
Description
Reporting to the
Credit Control Manager/ Assistant Credit Control Manager, the
Credit Controller will be responsible for calling customers to discuss their outstanding debts or failed payments.
- Calling customers daily to discuss payment of returned direct debit payments, payment for outstanding debts and customers who has cancelled the direct debit instructions
- Other ad hoc duties include, understanding of cleared balances to keep accounts open, working with credit insurance brokers and credit rating agency.
- Liaise with the collections coordinator regarding sending letter before actions and payment plans
- Any other duties as may be reasonably required.
INDHP
Requirements:
Education & Experience
- Good standard of education preferably with a 'C' or equivalent in English and Maths.
- Experience working in an office environment, preferably within a Credit/Accounts department.
- Working knowledge of Microsoft Office packages
- Word, Outlook and Excel.
- Accuracy and attention to detail with good numeracy skills.
- Good communicator with professional and confident telephone manner.
- Methodical with ability to organise and prioritize.
- Enthusiastic and motivated with the ability to work well individually and as part of a team.
Benefits
You'll receive a basic salary of £23,200 per annum, 20 days annual leave and all public holidays.
Your hours of work:
Monday to Thursday and :45 each Friday.
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