Jobs

    Service And Support Admin - North Yorkshire, United Kingdom - DGP Intelsius

    DGP Intelsius
    DGP Intelsius North Yorkshire, United Kingdom

    3 weeks ago

    Default job background
    Description
    Technical Support Administrator

    DGP Intelsius are leading manufacturers in the specialist packaging industry, producing a diverse range of sustainable and high-quality temperature-controlled packaging and sample transport solutions.

    Serving a variety of markets, our innovative products support the vital work of those across the pharmaceutical and medical health industries, ensuring that crucial cargo from vaccines to clinical trial samples are preserved and protected.

    We are now looking for a Technical Support Administrator to join our team on a permanent, full-time basis.
    Salary from £27,000 per annum, depending on experience

    • 28 days holiday
    • Company pension scheme
    • Training opportunities

    This is a brilliant opportunity for a high-calibre individual with experience in a technical role or an enthusiastic graduate to join our leading organisation.

    Whatever your professional background, well provide expert training and support to enhance your skills and expertise and ensure you can make a success of your role
    As a Technical Support Administrator, you will manage all aspects of our product and service support.
    Ensure all technical administration documentation is completed

    • Work with purchasing staff to establish technical and quality requirements from external suppliers
    • Work with Technical, Quality and Operations Teams to ensure product development SOPs are published, maintained and updated
    • Ensure processes and outputs integrate successfully with Quality Management System and processes
    • Acquire, maintain and apply expertise in areas of regulatory compliance
    • Develop and improve technical capabilities, services and tool offerings in the field of operational use of temperature control packaging solutions and regulatorycompliant sample transport packaging solutions
    • To be considered as a Technical Support Administrator, you will need:
    • Experience in a technical, product development, product engineering, technical support or technical/business administration role
    • Project management expertise
    • Proficiency in Microsoft Office and Teams
    • We will also consider graduates for this role.

    Experience with dangerous goods packaging and/or temperature-controlled packaging would be beneficial to your application, as would multi-national company and customer experience.

    Proficiency in Adobe Illustrator would be equally advantageous, as would project management experience using online tools such as Asana, Trello or similar.

    Other organisations may call this role Administrator, Administrative Assistant, Technical Administrative Assistant, Technical Administration Officer, Technical Administrator, Technical Product Administrator, or Technical Service Administrator.

    Webrecruit and DGP Intelsius are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment.

    So, if youre looking for an exciting new role as a Technical Support Administrator, please apply via the button shown.

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