Casual Nightshift Public Area - Turnberry, United Kingdom - Trump Turnberry - Housekeeping
2 weeks ago
Description
POSITION PURPOSE
- To be responsible for the cleanliness and good order of public areas within the Hotel and to assist with the comfort and well being of guests during their stay.
- To perform any other duties as requested by the Housekeeper
ESSENTIAL FUNCTIONS
- To clean the public areas in the Hotel to the highest standard
- To ensure that stocks of amenities are replenished in all Areas.
- To assist in other areas within the Department upon request
- To be pleasant and courteous to guests and colleagues at all times
- To report guest comments or complaints
- To answer guests requests and resolve guest problems
- To check in lost property immediately
- To dispose of rubbish in the proper place
- To carry out any other duties as required
- To follow all safety guidelines for the Resort
- To perform tasks ensuring SOPS and Risk Assessments are adhered to.
SUPPORTIVE FUNCTIONS
- Ensure full liaison with other members of the team in Housekeeping and Linen Room
- Strong communication with other departments
- Strong relationship with guests and internal customers
- Good communication with the Supervisors, Assistant Executive Housekeeper and Executive Housekeeper
SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES
- Eligibility to live and work in the UK
- Ability to communicate freely in the local language
- Open and friendly with a desire to deliver exceptional guest experiences
- Good attention to detail and accuracy
- A team player, contributing positively to team performance
- Excellent time management skills with the ability to prioritise workload
INDHOTEL
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