- Work with stakeholders and teams to support them in understanding our goals & vision, and uncover business needs
- Work to design and undertake pieces of analysis work that enable stakeholders and teams to make better decisions on how to manage our data and products
- Recommend changes to processes, and systems so that the data teams produce can be trusted
- Design and measure experiments that are customer focussed and data-informed
- Gathering and generating insights to advocate data-driven recommendations
- Communicate to teams how requirements are aligned with the business needs and "big picture" goals and vision
- Collaborate and provide business analysis support to product managers, business sponsors, SMEs and testers during development
- Unearth the root cause(s) of pain points, and validate business opportunities and problems
- Prioritise work and obtain buy-in from stakeholders
- Map, analyse and validate information flows within a complex organisational setting
- Facilitate workshops with a wide range of diverse stakeholders in the business
- Promote business analysis best practices and principles within the BA community
- Question and influence conclusions; focusing on customer and business value
- Using various facilitation tools and techniques, you can demonstrate your experience in facilitating groups to achieve defined goals and outcomes.
- Can demonstrate experience of working successfully with teams to deliver software
- You will have excellent communication skills and articulate concepts and ideas from technical and functional business perspectives.
- You can use available data for better decision making
- You will have a strong focus on high-quality customer experience and sustainable solutions.
- You can demonstrate outstanding analytical ability to solve complex problems.
- You have proven experience in managing and resolving conflicts with stakeholders.
- You use your drive, creativity and initiative to move the team forward.
- You have experience in driving continuous improvement and innovation across teams.
- Have experience in coaching and the implementation of agile and lean principles.
- You are intellectually curious and motivated - constantly looking for more context.
- You disdain routine and get involved with a wide variety of different activities.
- Be curious and motivated
- 10% time every second Friday
- Terrific personal training budget
- Loads of social events
- Secure bicycle storage & showers
- 25 days leave plus public holidays
- Flexible working hours
- Cycle to Work scheme
- Generous Pension Scheme
- Flexibility to work from home 3 days a week
- If your CV looks promising, we'll contact you for an initial video conference interview – that will give you a chance to know some of our team, set shared expectations, and it will help us understand your motivation.
- Scenario interview – an assessment will take place so we understand how you work. You will get to know your future colleagues, the working environment and Springer Nature's projects #LI-CO1
Senior Business Analyst - London, United Kingdom - Springer Nature Group
Description
Springer Nature opens the doors to discovery for researchers, educators, clinicians and other professionals. Every day, around the globe, our imprints, books, journals, platforms and technology solutions reach millions of people. For over 175 years our brands and imprints have been a trusted source of knowledge to these communities and today, more than ever, we see it as our responsibility to ensure that fundamental knowledge can be found, verified, understood and used by our communities – enabling them to improve outcomes, make progress, and benefit the generations that follow.
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Springer Nature is one of the world's leading global research, educational and professional publishers. It is home to an array of respected and trusted brands and imprints, with more than 170 years of combined history behind them, providing quality content through a range of innovative products and services. Every day, around the globe, our imprints, books, journals and resources reach millions of people, helping researchers and scientists to discover, students to learn and professionals to achieve their goals and ambitions. The company has almost 13,000 staff in over 50 countries.
About Us
We're looking for a Business Analyst to join within Springer Nature Operations. You would be joining a portfolio of work to drive sustained change in how Springer Nature uses and understands its data. The role is reporting to the Director of Data Transformation Programmes and based in London (UK). There will be travel at times with colleagues in many of our global offices.
The work is exciting and meaningful.
Our culture is collaborative and friendly.
We encourage and support growth, both personal and professional.
Your Responsibilities
About You
So what do we offer?
We are committed to growing and nurturing our people for the long term. At Springer Nature, we value and celebrate the diversity of our people. We recognise the many benefits of a diverse workforce and strive for an inclusive workplace that empowers all our colleagues to thrive. Our search for the best talent fully encompasses and embraces these values and principles
Which steps can you expect from our application process?
At Springer Nature, we value the diversity of our teams and work to build an inclusive culture, where people are treated fairly and can bring their differences to work and thrive. We empower our colleagues and value their diverse perspectives as we strive to attract, nurture and develop the very best talent.
Springer Nature was awarded Diversity Team of the Year at the 2022 British Diversity Awards. Find out more about our DEI work .