- Assisting guests and delivering great customer service
- Delivering drinks and food to the correct tables
- Taking payment from customers when required
- Answering guests' questions regarding drinks and food.
- Notifying the manager of low or depleted venue supplies.
- Assisting Host when needed with seating customers and answering emails etc
- Bringing the vibes and chat that will make customers want to leave a 5-star review about how great you were
- Performing clean-up duties, including sweeping, mopping, and vacuuming floors and polishing counters and fixtures.
- Clearing tables of dirty glasses and food waste and disposing of them accordingly.
- Proven experience working in the service industry.
- Sound knowledge of proper food handling procedures.
- Confident, attentive, friendly and well presented
- The ability to stand for extended periods.
- Strong problem-solving skills.
- Excellent organisational and time management skills.
- Effective communication skills.
- Exceptional customer service skills.
- Ability to work with a welcoming, friendly demeanour even on a hectic day
- Salary of £11.50ph + service charge (should be £6ph+ in the summer season)
- Job Types: Full-time, Part-time
- Staff food and drink
- Up to 28 days of holiday
- Fun and friendly working environment
- Staff nights out & day events (e.g. go-karting, bowling, restaurants, karaoke etc)
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Waiter/Waitress (Full Time/Part time)17 pounds plus per hour - London, United Kingdom - London Bridge Rooftop
Description
Who are we?
London Bridge Rooftop is a 240-capacity outdoor bar across from the Shard with top-notch views of London, cocktails, pints and amazing food We love our customers and like to make them feel at home.
We're looking for outgoing, confident and hard-working floor staff to come and join our fun and friendly family and with a salary of £11.50ph + service charge (should be £6ph+ in the summer season), we offer a competitive rate.
The Role
This is a "hands-on" role, and you will be responsible for but not limited to greeting, welcoming and seating guests, running drinks and food, ensuring that the floor and tables are cleaned and ready for the next booking, and removing trash.
You should be approachable and be able to respond to guests' requests in a timely and friendly manner. We want them to feel like friends coming to their favourite place, and you're their new BFF.
To be successful in this role, you should be knowledgeable about food and drink handling procedures and have excellent organisational skills. Ultimately, we are looking for waiters/waitresses who can communicate effectively with other staff and guests and demonstrate exceptional customer service skills. We'll provide a fun working environment and an outgoing team to create the best experiences for everyone
MAIN RESPONSABILITIES
We are open from (subject to change)
16:00 to 23:00 Monday
12:00 to 23:00 Tuesday-Thursday
12:00 to 00:00 Friday-Saturday
12:00 to 22:00 Sunday
Requirements
Benefits
What we are offering:
Waiter/Waitress (Full Time/Part time)17 pounds plus per hour professionals in London
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James Berry
Cluster Hotel General Manager - Dubai