Property & Estate Management Officer / Swyddog - Cardiff, United Kingdom - Wales & West Housing

Wales & West Housing
Wales & West Housing
Verified Company
Cardiff, United Kingdom

1 week ago

Tom O´Connor

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Tom O´Connor

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Description

We are seeking an experienced Property Professional to work in our well-established Cardiff team as a Property and Estates Management Officer.


If you have a background in property surveying or a trades background, and can diagnose property defects while communicating effectively with our residents, we want to hear from you.

You will support our two award-winning companies to make a real difference to peoples lives, homes and communities.

If you are


Passionate about making a difference in the lives of our residents and can use your initiative to deliver top-quality customer service.

Positive with a flexible can-do attitude and strong values that align with WWH values.


A confident and capable communicator who puts residents at the centre of your decision-making by understanding what matters to them.

And you possess


The ability to work as part of a small, busy team but also independently, managing your own patch and organising your workload.

Experience in diagnosing and rectifying common building problems with excellent customer service and interpersonal skills.

A proven track record of working in the construction industry/ Housing Association or a similar role.

If so, we want to hear from you

Whats in it for you?

In return for your hard work, commitment and innovation, you will enjoy an environment focused on more than just competitive pay


Youll enjoy:
Salary £38,569 - £42,962 per annum.

Choice of defined contribution or defined benefit pension, both including 3x death in service life insurance cover.

25 days annual leave, increasing to 30 days incrementally over 5 years service.


The ability to buy and sell up to 5 days leave (pro rata), as well as time off for volunteering, health screening and more.

9 Bank Holidays per annum, including an extra day at Christmas

Opportunities to develop and grow.

Regular feedback, training and support from your manager and team.


Comprehensive support in case of sickness with a generous sick pay scheme, critical illness cover and support through an employee assistance and counselling service.

Health related cash back scheme Simply Health.

A permanent contract ensuring job security.

What you will be doing?


You will be working on a patch within the Cardiff area, engaging with residents, staff and contractors as well as managing properties.

Every day is different and varied and can be challenging.

The main responsibilities of the role include:
Identifying and resolving problems that residents have reported in their homes including damp and mould inspections.

Undertaking stock condition surveys and assisting with future cyclical planned maintenance works.

Making sensible investment decisions about future works.

Undertaking fire risk assessments in blocks of flats (training will be provided).

Undertaking safety and compliance checks and assessing risks.

Proactively leading, managing and developing members of the team within your line management responsibility.


Enabling the delivery of services to our residents by providing effective support to all departments and front-line staff within the Group.

For further information about the role please view the role profile within the attached recruitment pack.

Where is the role based?

You will be patch based, mainly in Cardiff.

While you will spend most of your time in your patch, you will be expected to work from time to time across the whole of South Wales and to provide cover for colleagues in their patches for annual leave or when additional support is needed.

Who are Wales & West Housing Group (WWHG)?


We are a leading and well-established Welsh employer with over 620 employees across the WWH Group, we provide affordable homes and services to more than 20,000 residents in over 12,000 properties across Wales.


Multi-award winning ranked as 3 Star World Class in the 2022 Best Companies list and the first organisation in Wales to be awarded the Investors in People (IIP) Platinum status.

Want to find out more...?

Why are you interested in the role?


Any relevant skills, knowledge and behaviours that make you suitable for the role, including some examples of any relevant experience, qualifications, or training.

Assessments will be conducted in person in Llanishen.


Closing date:
Sunday 7 th July 2024


Assessment date:
Monday 15 th July 2024


Similar job roles to this role may include:
Property Manager, Estates Manager, Facilities Manager, Property Surveyor, Building Surveyor, Asset Manager, Maintenance Manager, Property Maintenance Supervisor, Property Services Manager, Residential Property Manager, Housing Maintenance Officer, Property Operations Manager, Property Asset Manager
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