- Ensure customer service is of the highest standards at all times
- Ensure you support the Store Manager in achieving all store and company sales targets, operations goals, policies and procedures
- Ensure your area maintains excellent visual presentation which is consistent with company guidelines
- Be an expert in fashion and latest trends
- Support management in training and developing team to maximise sales
- Support in performance management of team
- Support with floor control
- Assist in customer queries and complaints to ensure customer satisfaction
- Experience at a similar management level
- To be a customer service ambassador
- Proven ability to drive sales and team
- To be immaculately presented and representative of our luxury/fashion forward brand in every way
- Competitive basic hourly rate
- Generous bonus structure
- Amazing employee discounts
- Fabulous shoes
Full Time Supervisor, Carvela, O2 Outlet - London, United Kingdom - Kurt Geiger
Description
As a supervisor with Kurt Geiger, you will drive sales with your passion for luxury footwear, support the team and be a fabulous service ambassador whilst representing our dynamic and innovative brand.
Using your extensive retail knowledge and excellent communication skills, you will form long lasting relationships with customers and your team. Delivering the very best shopping experience for our customers, you will proactively support back of house operations and create a seamless shop floor experience, whilst supporting the management team where needed.
To be successful, you will be an experienced seller with KPI knowledge, able to meet and exceed targets in a retail environment and have experience of supervising a team.
Requirements
WE NEED YOU TO:
YOU WILL NEED:
Benefits