Desktop Support Engineer - London, United Kingdom - La Fosse Associates

Description

x3 newly created support roles where you'll be working in a customer facing environment.

You will be a part of an organisation with a real cause for good and is nationally recognised.

Location: You can be based anywhere in the UK as it's remote support. There are offices in London, Salford, Leicester, and Nottingham (and many more in the UK).

Remuneration: £150 per day (inside IR35 – 6 month contract)

Your role as a Desktop Support Analyst (x3):

• Providing high level of customer service support remotely as required.
• Ensuring that all tickets are logged and resolved in a timely and effective manner (according to defines SLAs).
• Evaluating problems and requests and selecting the most appropriate solution within corporate guidelines.
• You'll gain exposure to Windows Server, AD, Office 365, and Microsoft Suite.

1. Remote Support – Resolving tickets via ServiceNow
2. Desktop Support – walk ups, fixes, meeting rooms and again generally just being pro-active.

Ideally as a Desktop Support Analyst (x3):

• You'll be passionate about customer service and personable.
• Confident with support and eagerness to progress technical capabilities.
• You'll be keen to help with a customer first mindset.

Sound interesting? Please do apply directly for more detail.