Guest Experience Host - London (Greater), United Kingdom - The Botree

Description

The Botree Luxury Hotel is thrilled to announce an exciting opportunity for a Receptionist to join us.

Our Receptionist ensure that all guest needs are met, standards of operation are always adhered to and service expectations are exceeded. Through the promotion of knowledge, expertise and personality our Receptionist delivers incredible guest experiences.

Our Receptionist display a pleasant and positive attitude and promote efficiency, courtesy and confidence within the department ensuring all guest requests are carried out in a timely and professional manner.

Salary: up to 28,000 per annum

What we would like our Receptionist to bring:

• Previous, relevant experience in a hotel.
• Ability to communicate effectively with colleagues and guests.
• Excellent communication skills, both face-to-face and over the telephone.
  
• Good level of written and spoken English
• Distinctive, professional and warm personality
• Understanding and sharing our values: Truth, Love and Compassion. What we offer: As a Receptionist, here are just some of the great benefits you will receive:
  • Discounted hotel rooms through Preferred Hotels.
  • Cycle to work scheme.
  • Dedicated employee assistance programme through Health Assured.
  • Wagestream financial wellbeing
  • Complimentary overnight stay to celebrate your work anniversary.
  • Birthday bonanza holiday: an extra days' holiday on your birthday.
  • Recommend a friend bonus: up to 750
  • 28 days holiday per year, including public and bank holidays, increasing to 33 days with annual anniversary increments.
  • Meals included whilst on duty.
  • Workplace pension scheme At the BoTree, Truth, Love and Compassion drives our teams' decisions and focus to create an environment where our colleagues, guests, communities and plant can flourish.