Medical Receptionist - Sherborne, United Kingdom - Yetminster Health Centre

    Yetminster Health Centre
    Yetminster Health Centre Sherborne, United Kingdom

    2 weeks ago

    Default job background
    Permanent
    Description

    Job summary

    PART-TIME RECEPTIONIST Up to 24 HOURS PER WEEK

    We have an exciting opportunity to join our friendly, rural,hard-working reception team.

    The position is for up to 24 hours on Tuesdays, Thursday and Fridays supporting our 3 GP partners and nursing team. We need someone with theflexibility to work a variety of shifts between the hours of 0745 and 1830. Inaddition to this, we will require the flexibility to work extra sessions, as weare very self-sufficient and cover each others annual leave and sickness.

    For more information, please telephone Layla Ansar on or email

    Closing date: Monday 6th May We reserve the rightto close the vacancy early if we receive sufficient applications.

    Main duties of the job

    You must be a good team player, a people person with excellent communication skills, have strong IT and organisational skills, be able to deal with the day to day stresses of a busy but friendly GP surgery and have an excellent ability to multi-task. If you have previous experience of working in a medical reception this would be advantageous, but not essential as we will provide full training for the right candidate.

    About us

    We are a small close knit very busy team and serve a rural population of 4500 patients. We are part of the Sherborne Area Network and work together to provide services such as Covid Vaccinations.

    Job description

    Job responsibilities

    Duties and Responsibilities

    Telephone Duties

    Making appointments

    Giving out results

    Ambulance transport bookings

    Home visit requests

    Deal with general enquiries

    Contacting other providers

    Reception Duties

    Register new patients and temporary residents

    Greet and direct patients and visitors

    Making appointments

    Open and scan and distribute incoming mail following procedures

    Ensure outstanding queries are explained and handed over to next shift, as necessary.

    Respond to needs of doctors and nurses during surgery.

    Collect payments from patients for non-NHS services

    Deal with general enquiries

    Filing

    Pulling Lloyd George envelopes when requested by doctors

    Print summaries and attached documentation from patient notes for inclusion in Lloyd George envelopes and onward transmission to health authority when patients leave the Practice

    Administration

    Ensure all requests for photocopying are carried out in a timely manner

    Shred confidential information on a regular basis

    Ensure filing is kept up-to-date

    Assist with audits as required

    Type letters, reports and other documents as required by the partners, Practice manager and other team members

    Liaise with hospital and community departments regarding patient care, appointments, etc, incorporating NHS e-Referral

    Input and extract information from Practice computer system

    Observe health and safety guidelines at all times

    General housekeeping ( keeping reception and waiting areas tidy)

    Any other reasonable duties as necessary

    Person Specification

    Qualifications

    Essential

  • GCSE Mathematics C or above
  • GCSE English C or above
  • Desirable

  • AMSPAR Receptionist certificate
  • NVQII in Customer Care