Debt Recovery Advisor - Birkenhead, United Kingdom - Carpenters

Carpenters

Verified Company

Birkenhead, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Salary:
£21,000

Job Purpose:

A fantastic opportunity has arisen to learn and develop in a Debt Recovery Advisor role. Full training will be provided with on the job progression.

The role is to recover outstanding payments due with a key focus on maximising recoveries within agreed timescales and to contribute to the general success of the business.

Key Duties & Responsibilities:

To chase outstanding payments due
To review files and produce bills for payment
To issue Court proceedings for recovery of outstanding payments
To prepare files for Hearing
To instruct Counsel to attend Hearings
To instruct High Court Enforcement/County Court Bailiffs
To deal with internal and external telephone queries
To liaise with external agencies/Insurers/Solicitors/Courts/Debt Management firms
To monitor and process incoming payments in a timely manner
General administrative duties

Experience & Knowledge:

Knowledge of RTA claims is preferred but not essential as full training can be provided

Call centre experience

Desirable
Experience of working in a Debt recovery/finance environment
Desirable

but not essential as training can be provided

Knowledge of Court procedures
Desirable

as training can be provided

Good organisational and time management skills
Excellent communication skills both written and verbally
Good attention to detail and an ability to work effectively with people across a wide range of levels and responsibilities, including external sources
The ability to work as part of a team and on their own initiative

Benefits:

Minimum 25 days' holiday plus bank holidays
Hybrid working model (in relevant role)
2 x Volunteering days to support charitable initiatives
Matched Giving up to £250 matched for personal charity fundraising for a registered charity
Medicash cash plan claim back dental / physio / optical appointments
My Medicash App including access to rapid digital physiotherapy and skin cancer screening assessments plus fitness videos and wellbeing tools
Discounts and cash back on travel and shopping through Medicash extras
Life Assurance Scheme (4 x salary)
Pension scheme
Funded driving theory test (in relevant role)
Active network of Wellbeing Champions providing mental health support
Training and development opportunities
Funded social events to connect with your colleagues
Dress for your day policy