Parts Advisor - Northampton, United Kingdom - Irlam Associates

Irlam Associates

Verified Company

Northampton, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Role:
Parts Coordinator

Job Information
Dealing with parts enquiries from Field Service Engineers & customers to ensure a joined-up approach with
the Rushlift Service department, delivering a first-class customer experience while maximising revenue
opportunities and fall through to bottom line.

Role & Responsibility

Fast turnaround of quotes and quotes follow up.
To coordinate efficient and effective supply of all appropriate parts via site and van stocks
Liaise with and manage parts suppliers to ensure timely delivery of parts where appropriate
Track and trace all items through to completion of delivery.
Process and manage parts returns from Field Service Engineers.
To order and ensure timely delivery of parts to subcontractors where appropriate.
To assist National Service Centre employees in identifying parts to ensure accurate chargeable

customer quotes

Job Requirement

Education Required: 5 GCSE's

Experience Required: 0>5 years

Travel Required: >0%
Knowledge of Key or similar system and Excel preferred.
Experience preferred in material handlings, customer service, parts sales, and stock control.
Ability to multitask
Communication and Organisational skills.
Open mindset.

Decision-making Scope (Range)

Role Level:
Individual contributor

Direct Manager:
Senior Manager

Direct Subordinate(s): 0

Number of
Teams Under Direct Control: 0

Number of Subordinates: 0

Communication
Internal Shared