Operations Supervisor - Gloucester, United Kingdom - Pickfords Move Management Ltd
Description
Pickfords are looking for an
Operations Supervisor to be a part of a team of motivated workers. Pickfords is a fantastic national brand who specialize in removals and storage, offering a full range of professional removals and storage services for home and business.
The role is based on and around Military bases, and with no lone working you will always be part of a great team.
Job Purpose:
- The daytoday management of performance to meet operational, service and administrative KPI's.
- The management and motivation of subordinate staff to ensure a high level of quality and efficiency is maintained.
- To deliver a highquality service within budget.
Responsibilities:
- Monthly and Weekly scheduling and resource planning against anticipated forecasts.
- Daily operation of vehicles and staff in a costeffective manner to ensure optimum resource utilisation to meet customer requirements.
- Daily operation of stores including stock control, ordering and reporting, inventory management.
- Maintain operational and administrative processes within the system.
- Produce daily job sheets, ensure all sheets are handed in at end of day.
- Liaise with customers and cell planners on schedules and operational matters as appropriate.
- As a member of the management team, take collective responsibility with other managers for the overall performance of the contract, as defined by the director.
- Review training needs through a minimum of one appraisal meeting with each member of the team per annum and quarterly department meetings.
Skills, Knowledge & Experience:
- Certificate of Professional Competence (CPC)
- Category C1 Driving Licence
- PAT Testing Certification
- Handyman Experience
- IT Literate
- People Management and Leadership Skills
- Customer Service Skills
- Knowledge of Health & Safety Legislation
- Communication Skills
We are committed to equal opportunities for all, irrespective of race, colour, religion, nationality, gender, sexuality, disability, marital status or age.
Job Types:
Full-time, Permanent
Salary:
£21,797.91 per year
Benefits:
- Company pension
- Referral programme
- Sick pay
Schedule:
- Monday to Friday
- No weekends
Work Location:
In person
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