Customer Service Representative - Swindon, United Kingdom - OneFamily
Description
Join Our Team as a Customer Service Representative
- This is a permanent position._
Are you passionate about creating exceptional customer experiences? We're looking for a Customer Service Representative to handle inbound calls, listen to customer concerns, and service accounts with a focus on understanding their needs.
Your mission is to get to the heart of the issue, using empathy and brilliant listening skills to guide customers through their journey with us.
If you have excellent communication skills and a knack for delivering effective, fair, and correct outcomes, we want you on our team.
OneFamily are an award-winning financial services company, providing products and services that help modern families thrive.We believe that finance isn't just personal. Every decision you make affects the people you care about most.
That's why we believe in creating products for modern families:
the dual parents, the divorced, the single parents, the live-in grandma and the mate that your kid calls 'Uncle' - whatever family means to you.
HR:
Head Office Phone:
Head Office: 16-17 West St, Brighton BN1 2RL
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