Commercial Insurance Advisor - Rugby, United Kingdom - CIA Insurance

CIA Insurance

Verified Company

Rugby, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Commerical Insurance Sales Advisor/Administrator

About :
The Company
CIA Insurance is an independent insurance intermediary who has established an exceptional reputation based on 20+ years of experience.

We pride ourselves on delivering an unrivalled service to our customers thanks to the dedication of our experienced and knowledgeable staff.

CIA Insurance currently services customers throughout the UK on a range of insurance policies including Commercial, Motorcyle, Household and is now considered one of the top Landlord Insurance Brokers in the UK.

About:
The Role

The commerical department is a vibarant and fast paced environment, giving our staff the opportunity to develop themselves into the best they can be.

As an experienced broker for commerical insurance you will be working with longterm existing clients and new business clients, within a highly motivated team of friendly advisors, offering policies for anything from hotels to small businesses.

You will be responsible for following up on on-line quotes, taking inbound and making outbound calls and providing excellent service and advice to ensure that each client's needs are individually catered for.

Commerical sales is not about being 'pushy', its about making sure the customer finds the perfect fit for their needs using your wealth of knowledge.

You will be providing a high level of customer service to our clients, ensuring that you can fulfil their requirements.

As you will be working within a highly competitive market, you will need to ensure that the customer service and experience that the client receives is second to none.

Therefore, you will need an enthusiastic and confident personality allied to a polite telephone manner with the ability to establish a connection with the client quickly.

If successful, you will be in a small team of three and you will be reporting to the Commercial Department Manager.

The management team at CIA Insurance pride themselves at being present and available at all times, encouraging everyone to ask questions when they are not sure and to achieve their targets and goals.

Your day-to-day will include:

Following up on Internet Leads/Quotes by telephone (so no cold calling Every client has expressed an interest)
Use of personal diary to ensure call backs are made promptly
Administering both new business and renewed Insurance policies
Arranging payment either on the phone, via bacs, or direct debit
Liasing with Insurance Companies to obain quotes
Requesting documents from customers
General Administrative duties: Scanning/Photocopying/Incoming and Outgoing Post

Skills Needed

A high level of personal organisation
An ability to work in a high energy, fastpaced environment
Exceptional telephone manner and confident communication style
Computer literacy
Ability to follow a call script
Able to work alone and as part of a team
Patience and calmness under pressure
Ability to work to targets and deadlines
Motivation and excellent time keeping skills

About :
Training/ Experience
We do not require any specific sales experience within an insurance or office sector. Preferably you will have experience dealing with customers and will feel comfortable speaking on the phone. All training is provided from day one, all you need is confidence and a desire to learn.

Additionally, as CIA is regulated by the Financial Conduct Authority, we have the responsibility to ensure our advisors are competent before we 'throw them into the deep end', therefore full script and product training will be provided.

Location
Boughton Leigh House, Brownsover Road, Rugby, Warwickshire, CV21 1AW

Hours
Monday - Friday 9:00am - 5:30pm

Salary
Starting at £21,673.60

Job Types:
Full-time, Permanent

Salary:
From £21,673.60 per year

Benefits: