Remote Claims Assessor - United Kingdom - Nashrock Insurance Recruitment

Description

My Client a leading global insurance organization with a rich history spanning a century are seeking a claims assessor who is dedicated to delivering exceptional customer service, particularly to those in vulnerable situations.

As a Life and Health Claims Assessor, you'll play a crucial role in making fair and informed claims decisions, adhering to industry standards and our own principles.

Speed and accuracy are paramount, ensuring claims are processed efficiently with the right amount of evidence. Expect daily interactions with customers, intermediaries, and service providers, both written and verbal.

Handle Individual Protection claims from start to finish within predefined authority levels and service benchmarks:
Evaluate claims in line with our claims philosophy and policy terms.

Engage with stakeholders such as members, clients, medical professionals, intermediaries, and regulatory bodies as needed to gather information, explain requirements and decisions, and address appeals or complaints.

Contribute ideas for refining the claims process, driving innovation within our operations.
Represent our company at industry gatherings and forums.


What we're looking for:

Essential:

Minimum GCSEs or equivalentExperience in assessing medical and financial claims across various product linesProficiency in computer usage, numerical and verbal communicationStrong interpersonal skills with resilience and reliabilityCommitment to delivering exceptional customer service and proactive workload managementDesirable:Degree or equivalent CII qualificationPrevious experience with image and workflow systemsWhat you need to know:Competitive salary with performance-based annual bonuses.

Non-contributory company pension scheme, with additional matching contributions.
Private medical coverage and health assessments.25 days of annual leave.