- Efficiently handle all claims allocated to them. Claims handler shall be responsible for a designated caseload, handling claims from cradle to grave and liaising extensively with clients, insurers, policyholders, brokers, and other experts.
- Refer claims which fall outside of their personal authority levels to line manager.
- Gather and process information as directed, to support the effective assessment of more complex cases.
- To maintain and develop personal knowledge and skills through continued professional development as well as ongoing desk training and ensuring this is recorded in line with Training & Competency and CPD requirements.
- To always conduct the business of the company in a courteous and efficient manner.
- The job holder will, act for the policyholder. The job holder will be responsible for adhering to all the group's procedures and policies, in relation to the identification and management of potential conflicts of interest and for the fair treatment of customers and will ensure they follow the systems and controls operating, to ensure this is the case.
- All levels of experience dealing with Major Loss Claims (£50k upwards) property damage and/or business interruption.
- General Insurance principles and practice
- Class of risk, product, and market knowledge
- General Insurance regulation & business ethics
- Customer care experience
- IT proficient
- Holiday entitlement of 26 days plus bank holidays.
- Opportunity to progress your career across the entire Ardonagh family.
- Pensions scheme for when you feel it's time to retire.
- 24-hour support for physical and mental wellbeing.
- 1 days paid volunteering day to give back to our communities.
- The Spotlight Awards, where we shine a light on the brightest talent across our group.
Loss Adjuster - London, United Kingdom - Ardonagh Advisory
Description
Loss Adjuster - London - ARD957649
We have an amazing opportunity for a Loss Adjuster to join our business. Thompson & Bryan are long established and highly respected niche Loss Adjusters, headquartered in London but with UK and global reach. We occupy a unique position in the Loss Adjusting and Assessing sector, employing a loyal, highly skilled team focused on large and complex losses in a commercial and high net worth environments.
Working as a Loss Adjuster for policyholders, you will support the team in providing an effective and efficient claims service to our clients. Dealing effectively with all claims allocated, ensuring company policy, procedure and regulatory requirements are always adhered to.
What you will do as a Loss Adjuster:
This is an overview of duties and responsibilities and not an exhaustive list.
What we are looking for in a Loss Adjuster:
In return you will be welcomed and supported by Thompson and Bryan and our Ardonagh family and will be joining an organisation that cares about you as a person and your wellbeing. Some of the other benefits are:
We offer genuine potential for both personal and professional development, come and be part of our story and help us shape our future.