CRM Technical Project Manager - Borehamwood, United Kingdom - Shenley Recruitment

Shenley Recruitment
Shenley Recruitment
Verified Company
Borehamwood, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

CRM Technical Project Manager:


  • 12 Months FTC

Salary:
£40,000 to £50,000 p.a.


Location:
Borehamwood, Hertfordshire, WD6 (60% working from home time offered).

Our client is an award-winning eCommerce company, they are looking for a technical minded experienced CRM Technical Project Manager.

You will be responsible for building out new projects from the ground up, managing a variety of platforms, optimising journeys,testing new incentives, retention initiatives and loyalty programmes.


This is a role for a self-starter, there is plenty of scope for you to decide on your own direction within a wide-ranging set of core objectives.


  • Duties:_
  • Help build out and perfect new customer and recipient journeys
  • Setup a loyalty programme and retention initiatives
  • Manage, optimise and build out our triggered communications
  • Provide indepth reporting and analysis
  • Test, test and test some more
  • Feed in new data, optimise and QA existing data
  • Profile our customers to find new insights and better ways of working
  • Work with our DPO to keep everything we do legal
  • Troubleshoot and resolve issues and bugs
  • Requirements_
  • Experience with JOINs, APIs, data structure setup etc.
  • Knowledge of HTML/CSS (some knowledge of other coding languages preferable)
  • Experience working and reporting with large datasets
  • Project management experience
  • Good communication skills
  • History of technical problem solving
  • Knowledge of Cheetah Digital & Fresh Relevance a plus
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