Quality Assurance and Compliance Officer - Swindon, United Kingdom - Sanctuary

Sanctuary

Verified Company

Swindon, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Location:
Westlea, South West, GB, SN5 7BD- Department: Supported Living Services- Operation: Sanctuary Supported Living- Closing Date: 23/03/2023- Salary: £ £31314 / year- Requisition: 209366
Quality Assurance and Compliance Officer

£29,748 - £31,314 to include company car

37.5 hours per week - Monday to Friday, 9am - 5pm

We require a strategic thinker, who is organised, self-sufficient, and great at report writing, data analysis and project management to join us as a Quality Assurance and Compliance Officer.

With a good working knowledge of health and housing regulations, you will be passionate about ensuring our services are providing the best quality support to our clients.

Across our services we provide housing related support to young people, homeless families and individuals, people with physical disabilities, learning disabilities, people with mental health needs and older people.

You will be responsible for reviewing current service delivery through an internal audit process and assessing quality and service improvements to ensure the Groups aims and objectives are achieved.

You will also be supporting services with their improvement plans through coaching and finding innovative solutions.

The role of Quality Assurance and Compliance Officer will include:

Planning and conducting service reviews and audits
Evaluating service delivery and improvement activity, recommending improvements to achieve internal and external standards
Liaising with working groups to disseminate good practice
Preparing reports and presenting information following reviews to support business planning and decision making
Supporting business operations in preparation for external service reviews and advising on selfassessment and compliance issues
Identifying and mitigating any risks for the Group where identified, even if these do not directly link to the inspection criteria

Skills and experiences:

Relevant knowledge and experience at an equivalent level
Working knowledge of current health and housing legislation and regulation
Proven experience of assessing quality of service delivery and processes
Experience writing complex reports
Excellent communication, negotiation and presenting skills
Proficient in the use of MS Office, including Microsoft Project
An awareness of the outcome star
Travel is a requirement of the role therefore a full valid driving licence is essential as is a willingness to travel nationally

Why work for Sanctuary Supported Living?

We support vulnerable people to live as independently as possible, by building their confidence and skills to realise their potential.

We are a national organisation, but we think locally. We support people through supported housing, move-on accommodation, CQC registered services, floating support and telecare services.

We specialise in services for young people, homeless families and individuals, people with physical disabilities, learning disabilities, people with mental health needs and older people.

Ready to join Sanctuary Supported Living?
As part of our commitment to making Sanctuary Supported Living a great place to work, we offer you access to a range of great employee benefits and the opportunity to develop and progress within your career

Benefits include:

A pension scheme with employer contributions from Sanctuary
At least 25 days paid holiday, rising to 30 days after 5 years' service (plus public holidays)
Life assurance
Family friendly arrangements, including opportunities for flexible working
Health and wellbeing plans
A variety of online discounts and rewards from major retailers
Tax efficient savings through our Cycle to Work scheme
A wide range of learning and development opportunities

Closing Date: 23 March 2023

For an insight into what it's like to work for Sanctuary Supported Living, take a look at our Twitter
feed or search
#LifeatSanctuary

Building Equality and Diversity
We work closely with the Home Office in order to prevent illegal working.
Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.