Administrator - Manchester, United Kingdom - Search Consultancy

Search Consultancy

Verified Company

Manchester, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Administrator:
Financial Services

Job Location:
Manchester City Centre

Hours:
Monday - Friday

Start Date:

ASAP
£22,500

Benefits:

Group Personal Pension Plan
Life Assurance
Group Income Protection
Personal & Wellbeing Account
Company contribution towards gym memberships
Interest Free Travel Loans
Eye care voucher
Staff Rates on Products

Recognition schemes

Spot awards and quarterly Shine awards
Retail Discounts hundreds of discounts across range of retailers

We are looking for exceptional people to join our growing team of Administrators and Case Handlers in Manchester City Centre You must have previous customer service and administration experience, excel at delighting customers and be motivated to build a careerin Customer Service.

We will teach you everything you need to know and support you to become the best advisor you can be

The Company:

This is your chance to work for one of the best companies in the market They are a leader in their industry and are continuing to expand...

You will be given the opportunity to grow and progress whilst receiving excellent training and ongoing development

Your day to day responsibilities will include:

Meeting and exceeding the objectives by persistently achieving the needs of the client and demonstrating outstanding client service and support by continuing to assist in achieving financial objectives.

Data entry following GDPR regulations and professionally act while interacting with financial institutions.

Arranging Trade and Settlement dates for stocks and international shares following CASS regulations and execute internal stock movements as well as charity donations of stock accurately and efficiently.

Answering telephones or directs callers to appropriate individual or department.
Proficiency with spreadsheet software and be able to handle a huge amount of financial transactions.
Record all pertinent client and supplier information on the company CRM system in a timely manner.
Assistance with ad hoc and scheduled and performing other duties and responsibilities as assigned.
Operate on financial assets, stocks and shares - on-line platforms and manual documents with peculiar attention to detail.

Experience required:

Previous experience of delivering exceptional customer service in any environment
Excellent communication skills
A passion for customer service
A polite and professional telephone manor