Pay & Roster Specialist - Birmingham, United Kingdom - XC Trains Limited

Description

Pay & Roster Specialist

Based at Cannon House, Birmingham

We are looking for a professional and highly motivated person who is passionate about delivering excellent customer service to our passengers.

This role is based within the Resources team at Cannon House, which will support and assist the CrossCountry business with the crucial task of overseeing the train service delivery of dedicated grades.

You will be required to support the existing team members in rostering and forward planning activities and relieving workload where necessary to maintain operations as required. This position will be also assisting with the creation and checks of traincrew paysheets for our Payroll team.

This will require you to use your excellent problem solving skills to achieve the best use of traincrew resources within the agreed terms and conditions.

You will also need to demonstrate excellent communication skills and the ability to work with colleagues within and outside the team to make the best use of resources nationally.

It's also essential that you bring ideas and energy to contribute to a culture of continuous improvement.

To be successful in this role you must clearly demonstrate on your application form the following skills and experience:

• Excellent IT skills

• Experience of achieving deadlines and maintaining excellent attention to detail

• Track record of building effective working relationships with peers, internal customers and suppliers

• Proven success in implementing faster and smarter ways of working
More importantly you must be able to bring in new ideas, willing to question the 'norm' and implement improvements so we effectively respond to our customers' needs.

Closing date for completed applications is the 19th April 2024 .

Did you know you can set up alerts for new job opportunities?

Simply navigate to 'My Job Alerts' in the Jobs Hub to get started.