- Support senior leadership on strategic initiatives and operational improvements.
- Collaborate with business stakeholders to identify requirements and develop scalable Salesforce solutions.
- Manage Salesforce projects from inception to completion, including information gathering, planning, and execution.
- Create and maintain Salesforce documentation, such as process flows, data models, user training materials, and technical specifications.
- Assist with administrative functions, including user management tasks such as new user setup/deactivation, profile management, permissions, public groups, and password resets.
- Perform Salesforce configuration changes, such as validation rules, fields, page layouts, record types, custom settings, dashboards, and reports.
- Evaluate new software solutions to enhance our technical stack.
- Serve as an internal resource for Salesforce user support and provide training as needed.
- Support the product owner in defining value, priority, and scope for upcoming sprints.
- 3-5 years of proven experience as a Salesforce Administrator or Technology Business Analyst.
- Proficiency in Salesforce Data Loader, Lightning, and automation tools like flow.
- Familiarity with Apex classes and their application within Salesforce.
- Demonstrated ability to apply critical thinking, analytical, and problem-solving skills in a fast-paced environment while managing multiple requests.
- Strong track record of identifying and optimizing process inefficiencies within Salesforce workflows.
- Experience in evaluating and implementing new technology tools to enhance team productivity and efficiency.
- Highly organized with meticulous attention to detail
- Effective team player with exceptional interpersonal, communication, and project management abilities.
- Knowledgeable in Agile methodologies and tools such as Jira and Confluence
- Proficient in utilizing tools and processes like Lucidchart for formulating use cases and designing project requirements
- Competitive compensation & benefits package
- Massive scalability and growth opportunities
- Incomparable company culture
- Flexible vacation, WFH, remote work policies
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Sr. Client Service Specialist- Founder Shield
Found in: Talent UK C2 - 2 days ago
Baldwin Risk Partners Norwich, United Kingdom Full timeFounder Shield is a risk management partner for rapidly evolving, high-growth companies. Our mission to create the best possible experience for purchasing insurance and managing risk for your company. We're a tech-enabled, boutique broker focused exclusively on insurance solution ...
Salesforce Business Analyst- Founder Shield - Norwich, United Kingdom - Baldwin Risk Partners
Description
Technology Business Analyst (Salesforce):Are you passionate about high-growth startups? Are you process-oriented and data-driven? Do you have an
entrepreneurial mindset? If so, we want you on our team. Founder Shield is seeking an analytical and
growth-oriented Technology Business Analyst to monitor company technology systems, operations, and initiatives.
Technology Business Analyst (Salesforce):
What you'll be doing:
Reporting directly to our Salesforce Product Manager, this individual will be responsible for the day-to-day configuration, support, maintenance, and improvement of our Salesforce environment. This individual will be responsible for effectively communicating with clients, developers, and internal stakeholders to fulfill all Salesforce-focused needs of the company.
Other responsibilities include:
About you:
What we offer:
Click for some insight into our culture