Remote - On - Call Co-ordinator - Deal, United Kingdom - Lauriem Complete Care Ltd
Description
Remote on Call
- Based in Kent, Lauriem Complete Care Ltd are a wellestablished and expanding provider_ _of domiciliary health and social care services. We serve as both a local authority contracted & private provider._
- We have an exciting opportunity for a domiciliary Care Coordinator to join our team, working from home._
- Hours will be alternate weekends
- Saturday and Sunday 7am10pm. Also, to include holiday cover, which may include weekday mornings and evenings. _
_Must be able to come into the office every Monday 9am 12pm _
Responsibilities of the role:
- Rostering staff to provide a safe & efficient delivery of service to our clients.
- Covering care visits electronically in the eventuality of staff sickness.
- Answering phone calls from staff, Service User and other stakeholders.
- Accurate data entry both computerized and manual.
- Any other reasonable task requested by line manager.
- Dealing with emergencies.
Skills, abilities & requirements:
- Able to work as part of a team as well as under own initiative.
- Skilled logistics.
- Good organizational skills.
- Basic keyboard skills.
- Good oral and written communication skills.
- Good knowledge of care provision.
- Knowledge of CQC & Data Protection Act.
- Domiciliary Care experience desired
- NVQ 2/3 health and social care desirable but not essential.
- Experience of using People Planner software desirable but not essential.
- Geographical knowledge desired.
- Knowledge of the local areas is essential.
Personal Qualities:
- Pleasant, helpful, good concise telephone manner with customer focus.
- Flexibility to cope with changing demands and priorities.
- Calm under pressure
- Good team work ethics.
Job Types:
Part-time, Permanent
Salary:
From £9.74 per hour
Benefits:
- Wellness programme
- Work from home
Schedule:
- Overtime
- Weekend availability
Monday office visit
Supplemental pay types:
- Signing bonus
Application question(s):
- Do you live within, or close to the Deal or Dover area?
- Can you travel to the Deal office every Monday?
Experience:
- CARE: 1 year (required)
- IT: 1 year (required)
Work authorization:
- United Kingdom (required)
Work Location:
At home and
in office
Ek01
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