Remote - On - Call Co-ordinator - Deal, United Kingdom - Lauriem Complete Care Ltd

Tom O´Connor

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Tom O´Connor

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Description

Remote on Call

  • Based in Kent, Lauriem Complete Care Ltd are a wellestablished and expanding provider_ _of domiciliary health and social care services. We serve as both a local authority contracted & private provider._
  • We have an exciting opportunity for a domiciliary Care Coordinator to join our team, working from home._
  • Hours will be alternate weekends
  • Saturday and Sunday 7am10pm. Also, to include holiday cover, which may include weekday mornings and evenings. _
    _Must be able to come into the office every Monday 9am 12pm _

Responsibilities of the role:


  • Rostering staff to provide a safe & efficient delivery of service to our clients.
  • Covering care visits electronically in the eventuality of staff sickness.
  • Answering phone calls from staff, Service User and other stakeholders.
  • Accurate data entry both computerized and manual.
  • Any other reasonable task requested by line manager.
  • Dealing with emergencies.

Skills, abilities & requirements:


  • Able to work as part of a team as well as under own initiative.
  • Skilled logistics.
  • Good organizational skills.
  • Basic keyboard skills.
  • Good oral and written communication skills.
  • Good knowledge of care provision.
  • Knowledge of CQC & Data Protection Act.
  • Domiciliary Care experience desired
  • NVQ 2/3 health and social care desirable but not essential.
  • Experience of using People Planner software desirable but not essential.
  • Geographical knowledge desired.
  • Knowledge of the local areas is essential.

Personal Qualities:


  • Pleasant, helpful, good concise telephone manner with customer focus.
  • Flexibility to cope with changing demands and priorities.
  • Calm under pressure
  • Good team work ethics.
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Job Types:
Part-time, Permanent


Salary:
From £9.74 per hour


Benefits:


  • Wellness programme
  • Work from home

Schedule:

  • Overtime
  • Weekend availability
-
Monday office visit

Supplemental pay types:

  • Signing bonus

Application question(s):

  • Do you live within, or close to the Deal or Dover area?
  • Can you travel to the Deal office every Monday?

Experience:


  • CARE: 1 year (required)
  • IT: 1 year (required)

Work authorization:

  • United Kingdom (required)

Work Location:
At home and
in office
Ek01

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