- Deal with and resolve client queries and find solutions for billing problems
- Possible assistance with e-billing queries and solutions
- Develop and document billing procedures.
- Deal with International queries
- Assist with the maintenance of rates
- Follow up unbilled WIP and disbursements with Fee Earners
- Maintain accurate information held within Elite.
- Producing bills
- Processing credit notes, bill cancellations & write-offs
- Answering customer queries
- Ability to work collaboratively with colleagues across all aspects of the Revenue Control team's and ensure that issues are addressed promptly, professionally, openly and constructively.
- Ability to communicate and interact appropriately and constructively with customers and colleagues
- Ability to work with minimal supervision and to identify and act on issues which need to be escalated.
- Ability to assist with the design and implementation of policies and processes.
- Good organisational abilities.
- Good time management and prioritisation skills.
- IT Literate
- Good communication skills
- Ability to work under pressure whilst paying attention to detail.
Billing Controller - Bristol, United Kingdom - Osborne Clarke
Description
Description
We have a new opportunity for a Billing Controller to join our Finance team on a permanent basis.
Reporting to the Revenue Control Manager you will undertake all aspects of revenue control Billing for all practice groups in accordance with established operational processes and policies.
This role will be based in our brand new offices in Bristol on a hybrid working pattern.
About us
Osborne Clarke is a future-focused international legal practice with over Partners and more than 1, talented lawyers in locations*. Our three-dimensional approach to client service combines legal expertise, in-depth understanding of our clients and the sectors they operate in, with insight into the global issues that are transforming the business landscape. We love working closely with our clients on new deals, products and solutions which will transform their businesses, markets and even sectors. And our approachable culture is not an added extra, it's fundamental to our success.
Key Responsibilities
The Billing Controller will deal with billing aspects such as, rate maintenance, bill production and bill cancellations for all practice groups. As well as resolving queries across all OCI offices and processing some disbursements, producing draft and copy bills.
You will share responsibility for the following (non-exhaustive) list of tasks for your all practice groups:
What we're looking for
You will have experience working within a Revenue Control team. Experience within a legal or professional services background would be beneficial but not a prerequisite. You will need to be self-motivated and demonstrate the ability to follow policy an procedures.
Salary and benefits
We offer competitive salaries and generous