IT Helpdesk Analyst - London, United Kingdom - Just IT

Just IT

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Are you looking for an exciting new role?
About the Company

A global private equity firm is looking for an IT Helpdesk Analyst to join their dedicated and professional team, the IT Helpdesk Analyst will have responsibility for supporting the global IT function and will be supported by the wider IT Team.

This is a greatopportunity for a driven and talented individual who wants to make a difference on a global scale as part of a prestigious company.

Your technical responsibilities will include but not be limited to:

Managing and logging IT helpdesk calls
Managing and assigning permissions through Active Directory
Planning and taking ownership of desk moves when required
Scheduling software and hardware upgrades with relevant third parties
Maintaining smooth running of all IT systems, including antivirus software, print services and remote monitoring

Essential Skills and personal qualities

Strong technical knowledge of Active Directory, O365 including Outlook
Knowledgeable on terminal services, network infrastructure and network patching
Knowledge of Microsoft products including MS Office 36
Knowledge of Avaya Call Manager telephone system or similar VOIP system would be an advantage, but is not essential