Digital Project Facilitator - Dudley, United Kingdom - Black Country Healthcare NHS Foundation Trust

    Black Country Healthcare NHS Foundation Trust
    Black Country Healthcare NHS Foundation Trust Dudley, United Kingdom

    2 weeks ago

    Default job background
    Fixed-Term
    Description

    Job summary

    Utilising structured project management methodology and evidence-based improvement tools and techniques the IT Project Facilitator works closely with clinical and corporate colleagues to deliver defined small-medium scale projects that improve quality and productivity to benefit our service users and/or result in income generation / cost improvements.

    Main duties of the job

  • Actively support the development and enhancement of the Trusts IT Development.
  • Work within project management governance systems and processes.
  • Utilise PRINCE2 principles to deliver a range of defined small-medium scale projects, ensuring overall outcomes and benefits are delivered forthe benefit of service users and other stakeholders.
  • Responsible for day to day delivery of specified projects, delivering outcomes agreed with the relevant IT Group Specialist or IT Project Manager.
  • Develop the scope, plan and objectives of each project in collaboration with Group Specialist, IT Project Managers, clinicians, managers and other key stakeholders
  • Prepare Project Mandates, securing the necessary approval and authority to proceed as needed.
  • Assist with developing business cases and bids/tenders through a project team approach.
  • Resolve problems that arise during the project and to escalate any problems that cannot be resolved to the relevant project/programme board.
  • Ensure the risks and issues of each project are identified, and monitored with remedial action plans in place.
  • Formally record the progress of projects, using project management software, reflecting meetings, milestones and working documentation, escalating exceptions and issues as appropriate
  • Responsible for ensuring delivery of projects within timescales and other identified constraints.
  • Ensure appropriate data collection and analysis is undertaken for projects.
  • Prepare regular progress and exception reports

    • About us

    The Digital Project Facilitator role will sit within the Digital Programmes Team whose function is to support the delivery of the Frontline Digitisation Programme.

    Job description

    Job responsibilities

  • Actively support the development and enhancement of the Trusts IT Development.
  • Work within project management governance systems and processes.
  • Utilise PRINCE2 principles to deliver a range of defined small-medium scale projects, ensuring overall outcomes and benefits are delivered forthe benefit of service users and other stakeholders.
  • Responsible for day to day delivery of specified projects, delivering outcomes agreed with the relevant IT Group Specialist or IT Project Manager.
  • Develop the scope, plan and objectives of each project in collaboration with Group Specialist, IT Project Managers, clinicians, managers and other key stakeholders
  • Prepare Project Mandates, securing the necessary approval and authority to proceed as needed.
  • Assist with developing business cases and bids/tenders through a project team approach.
  • Resolve problems that arise during the project and to escalate any problems that cannot be resolved to the relevant project/programme board.
  • Ensure the risks and issues of each project are identified, and monitored with remedial action plans in place.
  • Formally record the progress of projects, using project management software, reflecting meetings, milestones and working documentation, escalating exceptions and issues as appropriate
  • Responsible for ensuring delivery of projects within timescales and other identified constraints.
  • Ensure appropriate data collection and analysis is undertaken for projects.
  • Prepare regular progress and exception reports
    • Person Specification

    Experience

    Essential

  • Excellent skills in using recognised improvement tools such as lean.
  • Good interpersonal, influencing and negotiating skills across a range of professional staff, external organisations, and other stakeholders.
  • Strong project management and organisational skills, including independent formulation of plans.
  • Proven presentation skills in a variety of situations, including training and implementation of tools that are unfamiliar to recipients.
  • Able to use initiative and judgement in deciding the best course of action where there may be several appropriate options.

    • Desirable

  • Well-developed time management skills with an ability to deliver to multiple and conflicting deadlines.
  • Excellent communication, empathy and assertiveness skills, which are required to gain cooperation where there is resistance to change or a lack of commitment to a project.

    • Knowledge

    Essential

  • Advanced user of IT applications (such as MS Word, Access, Excel, and PowerPoint).
  • Effective use of Office 365 / N365.
  • Able to use Project Management Software.
  • Experience in writing reports.
  • Experience of managing multiple priorities and meeting deadlines under pressure
  • Strong knowledge of project management methodologies, including experience of using these to successfully deliver projects

    • Desirable

  • Experience of training others in tools and techniques that may be unfamiliar to staff and where gaining commitment to their use is required.
  • Experience in working within a project management office environment
  • Excellent knowledge of continuous improvement tools and techniques, including experience of using these to successfully deliver change.
  • Knowledge of the principles of change

    • Skills/Personal Qualities

    Essential

  • Genuine desire for improvement of patient services.
  • Able to work independently and as part of a team.
  • Enthusiastic, proactive and self reliant.
  • Resilient and capable of delivering whilst working under pressure.
  • Excellent organisational Skills.
  • Flexible (must be willing to work across the Black Country).

    • Desirable

  • Ability to motivate self and others.
  • Tenacious and with a strong track record.
  • Adaptable and resilient having a flexible approach to working within a rapidly changing environment.
  • Can motivate self and colleagues to think laterally and imaginatively about service development opportunities.
  • Clear leadership qualities.

    • Education/Qualifications

    Essential

  • Educated to degree level or equivalent
  • Experience communicating and working at a senior level.
  • Project management qualification (eg Prince 2 Foundation) or equivalent experience
  • Training or experience in recognised quality / continuous improvement too

    • Trust Behaviours

    Essential

  • Be compassionate, empathetic and caring to everyone.
  • Enable yourself and others to act with confidence and authority in order to achieve the best outcome for everyone
  • Work with others. Be inclusive by understanding and valuing others to achieve the best results for everyone and everything we do.
  • Act with transparency and honesty; respect and value others to do the right thing at the right time for everyone.