Product Management - Northampton, United Kingdom - Barclays

Barclays

Verified Company

Northampton, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Technical Product Manager

Northampton

As a Barclays Technical Product Manager, you will take a key strategic position accountable for the optimisation and streamlining of the end-to-end management of our customer journeys.

This will have a heavy focus on client integrations enabling them to take payments online, instore and via omni as fast and as smoothly as possible.

You will be offering 3rd line support to resolve detailed Gateway challenges for clients and internal stakeholders.

Barclays is one of the world's largest and most respected financial institutions, with 329 years of success, quality, and innovation behind us.

We offer careers that provide endless opportunity - helping millions of individuals and businesses thrive and creating financial and digital solutions that the world now takes for granted.

We are currently in the early stages of implementing a hybrid working environment, which means that many colleagues spend part of their working hours at home and part in the office, depending on the nature of the role they are in.

Please discuss the detail of the working pattern options for the role with the hiring manager.

What will you be doing?

Assisting in ideating initiatives with both internal teams and 3rd party suppliers to facilitate smoother and faster integration cycles as well as higher win rates
Working with digital and servicing ops teams to streamline process and productise integration services where possible
Engaging with product management, engineering, client services and marketing teams to ensure that the client support team remain aware of newly released features
Executing against Integration servicing strategy and developing new channels and proactive means to assist customers through integration
Delivering against the Developer enablement agenda, and overarching partnerships and plugins strategy
Championing a culture where all colleagues comprehend and follow the framework within which the bank follows risk and takes accountability for ensuring this
Being accountable for ensuring that processes, risks, and controls are applied in way that achieves a good outcome for the bank and its customers/clients

What we're looking for:

Experience of Payments technology markets with a good grasp of integration solutions enabling payment services to clients (e.g., shopping cart plugins)
Good knowledge of Acquiring technologies and Expert knowledge of associated compliance
Knowledge of web and app technologies (e.g., HTTP protocols, coding languages and methodologies)
Excellent communication skills, especially focused on written skills to help deliver relevant collateral using the 'voice of the customer'

Skills that will help you in the role:

Expert knowledge of GPA eCommerce products and the environment including Customer Service functions
Proficient knowledge of the integration of webbased solutions APIs and the like
Ability to speak the language of the web developer, and review and debug web code and associated outputs

Where will you be working?

Northampton was the birthplace of Barclaycard in 1966 and we've been based in Pavilion Drive since the building opened in 1997.

This state-of-the art energy efficient building holds up to 2,500 staff.

The office location is perfect for travel from the midlands and London alike as we are based just off the A45, it is easily accessible by both car and bus routes.

LI-Hybrid