Night Concierge - London, United Kingdom - Single Homeless Project

Single Homeless Project
Single Homeless Project
Verified Company
London, United Kingdom

1 month ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Night Concierge

Team:

ELMS

Location:
Waltham Forest


No


of Vacancies:
2


Contract Type:
Permanent


Hours: 40


Salary:
£ rising incrementally to £ per annum


Closing Date:30/04/2023


Ref No:
SHP1498


Single Homeless Project has a new opportunity for a Night concierge to join our
East London Mental Health Service, ELMs, based in
Waltham Forest. You will join us on a
full time, permanent basis, working 40 hours and in return, you will receive a competitive salary of
£21,831.70 per annum plus benefits.

SHP ELMs is funded by Waltham Forest to provide accommodation and holistic, dynamic support to clients with severe and enduring mental health problems in one of our 4 properties.


The aim of the general service is to assist vulnerable clients to sustain their accommodation and link into appropriate services, particularly mental health support, in order to promote recovery and independence, with the aim of moving on to more independent accommodation.


About the Night Concierge role:


The Night Concierge role has been newly created in order to offer enhanced support to clients during the night, responding to mental health issues and emergencies as they arise.

Largely the support will be provided by telephone but on occasion it will be necessary to visit the services, hence the need for the car.


Working within SHP's policy and procedural framework, the worker will ensure that the health and safety of the clients and their homes is maintained and that the environment supports the independence of the residents.


The Night Concierge will have access to support and advice from the On Call Manager as well as regular and ongoing contact with the wider Night Concierge Team.


What we're looking for in our Night Concierge:

  • A good depth of awareness and understanding around mental health and recovery in relation to the wellbeing of the client group.
  • Experience of developing good relationships with people and able to evidence personal qualities including flexibility and resilience.
  • The ability to negotiate with and influence service users, in response to challenging situations or behaviours
  • The ability to engage & relate positively to people from a range of backgrounds and cultures.
  • An understanding of a quality and customer focused service with a willingness to work in a way that empowers our clients.
  • The ability to stay alert and selfmanage motivation, prioritising different areas of work according to need.
  • Ability to drive as well as a clean driving license and access to a car

Our attractive benefits package includes:


  • 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays),
  • A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary
  • Staff Health Cash Plan and discounts scheme
  • Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work.

Closing date: 26 April 2023 (at Midnight)

Interviews to be held: 9th May 2023
Don't miss out on this great opportunity to join the Single Homeless Project team - please click 'apply' now to become our Night Concierge - we'd like to hear from you

This post will require an Enhanced DBS check to be processed for the successful applicant.


Our attractive benefits package includes:

  • A salary increase after successfully completing six month's probationary period
  • A 37.5 hour working week including flexible working hours (core hours are 10am 4pm) in nonaccommodation services
  • 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays),
  • A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary
  • Staff Health Cash Plan and discounts scheme
  • Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work
  • Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces. We are also Disability Confident Committed and are IIP Silver accredited._
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