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    Maintenance Contracts Officer - London, United Kingdom - Single Homeless Project

    Single Homeless Project
    Single Homeless Project London, United Kingdom

    2 weeks ago

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    Full time Retail
    Description

    Single Homeless Project has an opening for a Maintenance Contracts Officer to join our team at the Ashley Road and Milton House projects located in London. This opportunity is available on a full-time, permanent basis with a competitive salary ranging from £30,342.85 to £33,228.99 per annum.

    Single Homeless Project is a charity operating across London. Our vision is to ensure everyone has a place to call home and the opportunity to lead a fulfilling life.

    We assist single individuals in London by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunities, and advocating for change. From aiding those in crisis to supporting individuals on their path to independence and employment, we impact 10,000 lives annually across all 32 boroughs.

    This role goes beyond a typical job; it involves creating a secure home for individuals who have faced homelessness. You'll be part of a supportive team dedicated to improving living spaces and making a real impact on people's lives.

    About the Maintenance Contracts Officer role:

    We are looking for a skilled Maintenance Contracts Officer to join our team in Kings Cross. Operating across various London Boroughs, our goal is to offer a safe and welcoming environment for our residents to start their journey to recovery. The Maintenance Contract Officer is crucial in effectively managing our contracted services to support this mission. This position is ideal for someone who is resourceful, has strong interpersonal skills, and excels as a team player.

    As a Maintenance Contracts Officer, your responsibilities include ensuring our contracted suppliers deliver high-quality and reliable services to our supported housing schemes, ensuring our clients have safe and comfortable accommodation.

    You will oversee tender and procurement processes to secure contracts with suppliers that offer reliable, cost-effective, and high-quality services. Your role also involves ensuring all contracted suppliers meet relevant qualifications, health and safety standards, and insurance requirements during and after the contract period.

    You will collaborate with the maintenance team to address inquiries from our supported housing colleagues regarding contracted services.

    Skills and experience we seek in our Maintenance Contracts Officer:

    • Experience in contract administration and monitoring supplier performance, with the ability to implement and manage improvement plans
    • Understanding of customer needs and managing expectations effectively to provide a professional service, including handling dissatisfaction
    • Strong negotiation skills, active listening, and adaptability to meet stakeholder needs
    • Excellent teamwork and interpersonal skills, maintaining a collaborative approach
    • Self-motivation, understanding the impact of your work, and ensuring follow-through
    • Ability to manage multiple tasks, prioritize effectively, and meet deadlines

    Our benefits package includes:

    • Salary increase after successfully completing a six-month probationary period
    • 37.5-hour workweek with flexible hours (core hours: 10am – 4pm) for non-accommodation services
    • 25 days annual leave, increasing annually to a maximum of 30 days (plus paid Bank Holidays)
    • Contributory pension scheme with Single Homeless Project contributing 5% of your annual salary
    • Staff Health Cash Plan and discounts scheme
    • Comprehensive training program designed to enhance skills and knowledge relevant to our work

    Closing Date: Sunday 02nd June at midnight

    Interview Date: Wednesday 12th June

    Seize this excellent opportunity to join the team at Single Homeless Project as a Maintenance Contracts Officer - we are eager to hear from you!

    Single Homeless Project is dedicated to equal opportunities, diversity, and inclusion throughout our services and workplaces. We are proud to be Disability Confident Committed and hold an IIP Silver accreditation.

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