Works Coordinator - London, United Kingdom - Triumph Consultants Ltd

Triumph Consultants Ltd
Triumph Consultants Ltd
Verified Company
London, United Kingdom

1 month ago

Tom O´Connor

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Tom O´Connor

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Description

What's involved with this role:


Temporary Works Coordinator / Admin - Housing & Property Services

Reference no:
Haringey RQ855143

Pay rate:
£17.00 per hour PAYE

Role Length:

This opening assignment is for 2-3 months A Works Coordinator is required to assist with voids administration and planning works.

To support the Repairs Service with the scheduling of appointments for repairs work over a period of days to weeks to ensure that mobile workforce resources are used efficiently.

To provide a high quality, customer focused administrative service within the repair's operations, liaising with subcontractors and workforce across multiple trade disciplines.


Key responsibilities:

  • Comply with all regulatory guidelines e.g. financial and audit regulations, standing orders, in ordering and processing repairs.
  • Take full responsibility for the efficient administration of the mobile workforce scheduling system.
  • Work effectively and efficiently and liaise with residents and operatives to make sure that repairs are scheduled and attended to within time
  • Maintain accurate records and provide reports from various digital systems relating to all aspects of the work areas as required.
  • Ensure that the operatives communicate in a timely and accurate manner about the progress of work, in order to schedule their work in view of resident's requirements.
  • Reschedule jobs in the event of an unplanned absence of an operative, and contact the resident directly to agree any changes.
  • Communicate any changes/updates directly with the effected resident and the operative.
  • Communicate with Supervisors/Manager about matters of work quality, timeliness and potential HR issues concerning the operatives.
  • Manage the activities of operatives to ensure that they keep their appointments.

"Role Requirements" - to give yourself the maximum chance of success please try and ensure your CV addresses the following essential criteria:


Experience & Knowledge:


  • Experience of working within a repairs and maintenance environment.
  • Experience and knowledge of dynamic scheduling and or system generated appointment scheduling.
  • Knowledge of local authority and or social housing repairs operations desirable.
  • Administration and planning experience.
  • Minimum of 12 months recent experience in a similar role, or context and ideally within a public sector organisation.

Skills:


  • Excellent communication and interpersonal skills, demonstrating empathy and understanding.
  • Ability to plan, organise and prioritise.
  • Able to work constructively to build relationships with others including those outside of own team to achieve objectives.
  • Computer literate and able to create reports and spreadsheet.
  • Ability to prioritise workload, to meet deadlines and to conform to administrative requirements.
  • Ability to work accurately, efficiently, methodically and in a timely manner, demonstrating effective self management, organisation and administrative skills.
  • Strong IT skills using Microsoft packages or equivalent (e.g. G Suite).

_To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF._

_If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity._

Other "Essential Requirements" - Please check to ensure that your CV addresses the following items:


  • Our clients are generally seeking applicants who are reasonably local, so on that basis we would ideally like you to supply us with your address (or at least your post code) and a telephone number so that we can reach you during working hours.
  • Your recent UK working experience going back at least 5 years, or full employment history if you have been working for fewer years than this.
  • Your availability to work either immediately, or at short notice.
  • Please refer to the Role Requirements section above your CV must address the requirements listed.

Other preferable/desirable details to include on your CV, if applicable:

  • Any local authority/public sector experience
  • Any relevant qualifications held or being studied for.

Job Ref:
Haringey RQ855143

Anticipated Length of Assignment:

Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

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