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- Managing a team of FNOL claims handlers and ensuring the team works collectively to wield success.
- Assist your team with any complex cases and provide help and support.
- Ensure the team is motivated and create an enjoyable culture for all colleagues.
- Provide 121 and group training when required.
- Assist with the recruitment of new hires and attend interviews when needed.
- Work collaboratively with the wider management team to drive performance across the business.
- Deal with new claims from inception to hiring a replacement bike, keeping all parties constantly updated with progress of the claim.
- Arranging the safe delivery of hire vehicles whilst their bike is being repaired.
- Using the in-house system to accurately keep all the important claim details up to date.
Claims Team Leader - Diss, United Kingdom - MPJ Recruitment Ltd
Description
Claims Team LeaderUp to £32,000 DOE
Monday-Friday (37.5 hours p/w)
Diss, Norfolk
We are currently recruiting for a Claims Team Leader to join our business based in Diss, Norfolk.
You will be working for a dedicated Claims, Hire and Repair solution company specifically for the Motor Insurance Industry. We're all about providing exceptional service to our customers with our fresh and dedicated approach.
The team is made up of diverse and friendly individuals who are passionate about helping customers to get the best support they need.
It's a brilliant time to join this business due to growth and expansionClaims Team Leader duties: