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- Lead the team to ensure all product care and quality activities are completed, including quality checks, ensuring a high level of detail when reporting on findings
- Investigate current processes performing accuracy checks on functional areas of the department and communicating results in a timely fashion
- Ensure a complete and exceptional service is provided to the customer and lead activities to achieve business goals through focussing on continuous improvement and promoting a team-based culture
- Work collaboratively with the customer ensuring product care standards are maintained
- Previous managerial experience in the fast-paced environment
- Excellent communication skills, both verbal and written
- Ability to work under pressure to tight deadlines
- Excellent systems knowledge as well as on MS Excel
Product Care First Line Manager - Northampton, United Kingdom - GXO Logistics, Inc.
Description
Pay, benefits and more:
We're looking to offer a salary of £26,000 per annum and 33 days annual leave (inclusive of bank holidays). Your benefits package includes flexible dental insurance plans, a company sponsored pension scheme, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. You'll also have access to our MyBenefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more
What you will do on a typical day:
What you need to succeed at GXO: