Logistics Administrative Assistant - Didcot, United Kingdom - Reed Talent Solutions

    Reed Talent Solutions
    Reed Talent Solutions Didcot, United Kingdom

    2 weeks ago

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    Part time
    Description

    The Personal Dosimetry Service (PDS), approved by the Health & Safety Executive (HSE), supports over 5,500 employers in the industrial, research, and medical sectors. Our mission is to assess radiation doses for employees using passive personal dosemeters. These dosemeters are worn by employees and then returned to the PDS for processing and reporting.

    Our work not only benefits employers but also contributes to the UK Health Security Agency's (UKHSA) advisory services. Additionally, it significantly impacts the Radiation Control and Environmental Health Department's (RCEHD) annual income. The PDS team, consisting of approximately 25 staff members, issues dosemeters to over 80,000 workers across the UK and overseas.

    As part of a small and dedicated team, we handle the reception of used radiation dosemeters, dispatch fresh dosemeters (averaging 8,750 per week), manage customer inquiries, and ensure accurate packing of orders. Our commitment to excellent customer care remains unwavering for our 5,000+ valued customers.

    As part of a mixed team of scientists and administrative staff, the post holder will provide administrative support for specialised personal dosimetry services. This role involves interpreting customer queries, maintaining accuracy, and ensuring excellent customer care. Close collaboration with various PDS areas, including laboratories, Customer Services, Dose Records Office, and Facilities, is essential.

    Key responsibilities include:

    • Participating in the day-to-day operations of the Dosemeter Logistics Office.
    • Investigating and responding to customer and colleague queries (verbal or written).
    • Occasionally working independently on tasks like dosemeter packing and unpacking.

    Location

    This role will be based at our UKHSA Chilton office (Chilton, Didcot, OX11 0RQ). The role will be part time working 15 hours per week spilt over Thursday and Friday.

    Please be aware that this role can only be worked from within the UK and not overseas. Relocation expenses are not available.