Administration Assistant - Gravesend, United Kingdom - Mayflower Care Home

Mayflower Care Home

Verified Company

Gravesend, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Mayflower Care Home - Administration Assistant

Full-Time - 40 Hours Per Week - Permanent Role

£10.94 per hour.
We have a vacancy for a Administration Assistant to join our friendly team at Mayflower Care Home. The Administration Assistant will be required to work full-time, 40 hours per week.

The shifts will be on a rotational basis Monday to Sunday and you must be flexible between the hours of 8am-6pm.

You will be proficient in using Microsoft Outlook and Excel and will have a strong organisational approach to work using a methodical approach, whilst maintaining attention to detail.

Ideally you will have at least 2 years' experience of working in an administration role in a busy environment and used to multi-tasking and prioritisation.

You must be confident and have strong communication skills both oral and written, along with excellent interpersonal skills to deal with residents, visitors to the home, staff and the support office.

Conducting yourself in a professional manner is essential as you are generally the first point of contact both over the phone and face to face, therefore you are the representative of the home and setting the first impression.

Key Duties may include:

Residents

May be involved in show arounds when potential clients make enquiries.

General Administration

Be responsible for the day to day running of the reception / admin office.
Assist the Registered Manager to control business priorities through planning and checking on tasks and targets including training, recruitment, agency usage etc.
Answer the telephone in a businesslike and professional manner.
Meeting and welcoming all visitors to the service.
Take minutes for meetings as directed by the Registered Manager.
Ensure that all enquiries are logged onto the electronic system by the close of business each day and complete follow ups.
Use every endeavour to promote the home to all external agencies including Social Services, the NHS, practitioners and members of the public in all day to day dealings.
Attend to daily correspondence and all other typing using word processing and spreadsheet packages as appropriate.
Collect/deliver items from/to the GP surgery if required.
Photocopying and scanning.
Order stationery as required following correct authorisation procedures.
Place orders with suppliers and follow the requisition process as directed by the Manager.
Banking as and when required.
Full working knowledge of the electronic system to upload enquiries, enter residents' personal information, enter staff details, assist with rotas, updating documents due to expire dates and uploading employment contracts.
Filing and archiving of records.
Be aware of the CQC Standards.
Follow at all times the home's written policies and procedures.
Comply with all operational instructions and other management directives.