- Provide an effective, responsive and customer focused specialist support to users of Healthroster across the Trust
- Responsible for control of the Healthroster support inbox, processing queries and issues as efficiently as possible
- Responsible for overseeing and managing Healthroster, Employee Online, Bank Staff and Roster Perform and other associated systems including ongoing development as required
- Responsible for overseeing Healthroster system administration ensuring that user accounts are set up and maintained in compliance with audit requirements.
- Provide specialist Healthroster advice and guidance to managers, key stakeholders and team colleagues
- Provide senior support in respect of the continued deployment of Healthroster system across the Trust in accordance with the Healthroster roll out programme
- Work closely and collaboratively with users at all levels across the organization, engaging with services to ensure that they have sufficient knowledge and skills to use and interpret Healthroster system and follow best practices
- Work collaboratively with ward managers, matrons and service managers to discuss all aspects of Healthroster set up and use roster requirements in order to finalise the setup of rosters
- Responsible for setting up and maintaining Healthroster rules on the Healthroster system
- Healthroster experience is essential
- Excellent record keeping skills
- Excellent verbal and written communication skills with the ability to challenge and deliver contentious information
- Demonstrable ability to solve complex problems using knowledge of roster structure and electronic rostering system
Erostering Advisor - Surrey, United Kingdom - Venn Group
Description
eRostering Advisor
Agency Reference Number: J79816
Venn Group is currently working with an NHS Trust, who are looking to recruit an eRostering Advisor.
Rate: £19.95 PAYE per hour
Location: Surrey/Sussex (Hybrid)
Hours: Monday – Friday, 37.5 hours per week
Duration: ASAP start – 4-6 week contract initially
Job Responsibilities:
The ideal candidate will have:
Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.