Core Business Administrator - Birmingham, United Kingdom - Barnett Waddingham

    Barnett Waddingham
    Barnett Waddingham Birmingham, United Kingdom

    3 weeks ago

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    Description
    We are proud to be a leading independent UK consultancy at the forefront of risk, pensions, investment and insurance.

    We aim to continue our growth by recruiting talented and committed individuals that have the desire to learn and develop.

    We strive to employ staff who share our values and can bring special skills - enhancing the service that we provide to our clients.


    At Barnett Waddingham, we are currently recruiting a new opportunity for a Core Business Administrator to join our Core Business Services hub, within our Central Operations business area.

    This will be a Hybrid role and based in one of our Bristol, Cheltenham, Birmingham, Liverpool, London, Amersham, Guildford, Leeds or Glasgow offices.


    Our Core Business Services hub provides core business support services, managing key areas of archive and data management, corporate business travel solutions, office essential procurement and supporting the wider business in service delivery.


    The role of the Core Business Administrator delivers effective and efficient administration and project support, acts as the first point of contact for our internal clients and peers, to ensure hub area service requests are arranged and escalated to hub team members appropriately.

    Responsibilities

    Administrative support to the Core Business Delivery Manager and Core Business Services Manager as required, including:

    Accurate and concise collation of data to support report preparation.

    Maintaining database information, including data entry, data cleansing and preparing reports.

    Support with financial processes, e.g., raising purchase requisitions and invoice reconciliation.

    Arranging Monthly team/hub meetings.

    Support planning and hosting of hub area annual away day.

    Collate and arrange Learning & Development requests for Core Business Services hub.


    Provide a first point of contact for the hub area, claiming customer helpdesk service requests, signposting information, or escalating complex requests, as required.

    Support internal communication activities to raise awareness of Core Business Services profile

    Support, Implement and Maintain Information Security procedures and activities in accordance with Barnett Waddingham's Information Security Policy

    Experience/Qualifications

    Experience in similar administration or support roles.


    Experience of working in professional services environment, or ability to demonstrate a clear understanding of culture, behaviour and conduct required.

    Ability to demonstrate successful working relationships within a team.

    Previous experience in travel booking, procurement and expense reconciliation, preferred.

    Ability to maintain professionalism in all matters.

    Have 5 GCSE's, National 4/5s (Scotland) or equivalent at Grade 4 (C) or above, including Maths and English.

    Intermediate level skills in Microsoft Office 365; Outlook, Word, Excel, PowerPoint, SharePoint.

    Soft phone and internal messaging systems (e.g. MS Teams).

    Experience of using database systems and customer service ticket requests systems.

    Confident and efficient knowledge of internet and search engine navigation.

    Benefits Summary

    Competitive discretionary annual bonus.


    Core benefits paid for by BW including life assurance, group income protection, private medical cover and 25 days holiday per year with holiday trading.

    A generous pension scheme where we contribute 8% of your salary from day one of your employment.

    Employee Assistance Programme to support you and your family through any concerns or challenges you may experience.


    A comprehensive range of voluntary benefits to suit your life stage and lifestyle including a tech scheme, cycle to work scheme, dental cover, healthcare cash plan, health assessments, critical illness cover, extension of private medical cover or life assurance to family members, gym membership, travel insurance and a broad range of discounts at hundreds of retailers including supermarkets, fitness centres, travel and leisure companies.

    Accessibility


    If you have a disability, learning difficulty, medical condition, or individual need, which you believe may affect your performance during our selection process, we'll be happy to make adjustments to our processes to enable you a fair opportunity to showcase your skills.

    Please visit should you benefit from advice on making your device easier to use if you have a disability. Should you require information in a different format, have other accessibility or reasonable adjustment requirements or if you find any problems not listed on this page, please let us know by contacting or call us on (phone number removed)