Call Centre Agent - London, United Kingdom - Page Personnel Secretarial & Business Support

Page Personnel Secretarial & Business Support
Page Personnel Secretarial & Business Support
Verified Company
London, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

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Description
A role that will take place in Central London where customer service is key.

The Call Centre Agent would be responsible for providing guidance and support to customers so that they are satisfied with the services provided.


Client Details

Description
As a call Centre Agent your main responsibilities will be:

  • Answering inbound and outbound enquiries.
  • Resolve customer complaints and listen to their concerns.
  • Inform clients and customers to inform them about the company's new products and services.
  • Offer support to customers throughout their whole experience.
  • Provide updates and information about billing and shipping procedures.
  • Always provide a high level of customer service.
  • Use Excel to log relevant information.

Profile

The successful Call Centre Agent will:

  • Have great interpersonal skills with strong communication.
  • Have a willingness to help.
  • Have a friendly and professional approach.
  • Be able to work well under pressure.
  • Be computer literate.
  • Have a positive, customer focused attitude.
  • Have some previous customer service experience.

Job Offer

  • A Competitive annual base salary of £24,000.
  • Work in a great team culture.
  • Flexible hybrid working.
  • Expand experience within a global retail company.
  • Work in a forward thinking business in a modern call centre environment.
  • Receive first class training.
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