- Provide comprehensive administrative support for the children's community services 0-19 teams from a centralised admin contact point.
- Provide comprehensive administrative support for children's community services as part of the Single Point of Access (SPA)
- Have a flexible approach to undertake duties and travel to sites in Derbyshire on occasion to support administration functions when required and to cover sickness and annual leave.
- To be competent and confident to input information/records within guidelines onto SystmOne, scanning paperwork and action tasks in a timely manner within a 24 hour window.
- Effectively communicate with staff groups across Derbyshire by email, text, and telephone
- To liaise with parents/carers in order to capture essential information, for example name of school attended.
- To manage tasks on a rota basis within the admin hub including collection of mail, processing domestic violence, A/E, MIU, and midwifery information etc
- Support the countywide delivery of Children's community services admin function; cover sickness and absence.
- English - GCSE Grade C or equivalent
- IT qualification ECDL, CLAIT or the ability to demonstrate IT skills
- Good standard of education
- SystmOne experience
- Demonstrate a flexible approach to work
- Previous clerical experience
- Experience of working with the public
- Understanding and recognising the importance of confidentiality and data protection
- Ability to work on own or part of a team
- Demonstrate excellent verbal and written communication skills
- Ability to work in a calm, confident and professional manner
- Previous experience working in an admin team environment
- Recognise and work within boundaries of own duties and responsibilities
- Good organisational skills
- Able to work flexibly between the admin hub and SPA
- Ability to provide a welcoming environment for service users health professionals and members of the public
- Good working knowledge in all Microsoft packages
SPA and Admin Hub Administration Assistant - Dronfield, United Kingdom - Derbyshire Community Health Services NHSFT
Description
Job summary
We have a great opportunity for an enthusiastic highly motivated team member to work alongside our SPA/Admin Team
The role is for hours a week working remotely and from either admin bases at Stubley Medical Centre or Ripley Hospital.
Children's 0-19 Community Services provides health visiting and school nursing services to the children, young people and families of Derbyshire.
In addition you must be able to prioritise your daily workload and provide efficient and reliable administrative support.
We require enthusiastic individuals who are organised, methodical and able to use their own initiative.
Also, you should have excellent communication and interpersonal skills, good computer skills and be flexible.
You will need to be able to work as part of a team and a good knowledge of SystmOne is desirable.
Main duties of the job
To contribute effectively to the organisation of Children's community services, you will be required to:
About us
Our purpose is to provide community health services to a patient population of over one million people in Derbyshire and Derby, as part of Joined Up Care Derbyshire.
We employ around 4,200 substantive staff, caring for patients in 11 community hospitals and more than 30 health centres, as well as in clinics, GP practices, schools, care homes and, increasingly, in people's own homes and via virtual consultations.
Job descriptionJob responsibilities
PLEASE NOTE: Please see attached Job Description and Person Specification. To apply, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account
Person SpecificationEducation, Qualifications and Training
Essential
Desirable
Experience and Knowledge Required
Essential
Desirable
Skills and Attributes
Essential
Desirable