1st Line Support Analyst - London, United Kingdom - Understanding Recruitment

Understanding Recruitment

Verified Company

London, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

1st Line Support Analyst
Are you an 1st Line Support Analyst looking for your next exciting opportunity? Perhaps the accountancy industry intrigues you?

This London-based accountancy firm is looking to invest in a talented 1st Line Support Analyst to join their growing team, based in Bank, London.

As the 1st Line Support Analyst, you will be responding to any escalated 1st Line incidents, analysing and troubleshooting. You will be responsible for all things Microsoft/365, rollouts/upgrades of new devices, as well as maintaining and managing all corporateend user devices (e.g. desktops, laptops and mobiles). It would be your responsbility to ensure users are kept informed through the resolution process.

Skills required from the 1st Line Support Analyst:

Strong technical understanding of Microsoft 36
Experience working in a fast-paced environment
End User Device Management
1st line support experience

1st Line Support Analyst / IT Support Analyst / Level 1 Support / IT Support Engineer/ 1st Line Support Engineer

Salary:
£25,000-£30,000 per year + benefits

Location:
Bank, London

Understanding Recruitment is acting as an employment agency for this vacancy