- Discounts on hotel rooms, gift shop items, food and beverage
- Learning and development opportunities
- Recognition programs
- Wellbeing programs
- Encouraging management
- Team-spirited colleagues
- Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices.
- Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension.
- Receive, record, and relay messages accurately.
- Log all guest requests or issues into computer, contact appropriate individual or department (e.g., Bellperson, Housekeeping), and follow up with guest to ensure their request has been resolved to their satisfaction.
- Provide information to guests about room features, property amenities, and local areas of interest.
- A warm, people-oriented demeanour
- A team-first attitude
- Positive outlook and outgoing personality
- Flexibility, problem-solving skills and multi-tasking ability
- The ability to stand, sit or walk for extended periods of time across a work shift
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Angela Mortimer London, United KingdomWe are currently seeking a receptionist to join an investment firm near Marble Arch. This position will be paying £15 hour and is It is important to have had reception experience and must have worked with high net worth clients previously. Notjust a typical reception role as will ...
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Angela Mortimer London, United KingdomWe are currently looking for an office manager to join a finance company in Marble Arch. This position will be paying 35k and the bonus will be up to 30%. The hours will be and will only consider applicants that have both reception and officemanagement experience. · The role · - ...
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Senior Barista
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WatchHouse - Marble Arch London, United Kingdom**In Short**:A Senior Barista in WatchHouse, you play a critical role in ensuring the excellent quality of the drinks we serve - you're a leader for the standard of drinks served in your shop, even when you're not there. Alongside the Head Barista, you help to educate and excite ...
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Supervisor- Marble Arch, Oxford St
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The Dune Group London, United Kingdom**Supervisor** · **About us** · Making shoes, quality ones, is not an easy task. They are a complex product that require over 120 processes to put together. We know how to blend fashion seamlessly with fit and quality to create that unique feeling you get when slipping on the per ...
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Heritage Project Co-ordinator
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Director of Restaurants and Events
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The Montcalm London Marble Arch London, United Kingdom**Director of Restaurant & Events · - **Montcalm Marble Arch - opening Winter 2024** · **About Montcalm Collection** · United by timeless style and peerless service, the Montcalm Collection is London's compendium of luxury hotels. Housed in elegant Georgian townhouses, an 18th-ce ...
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Marriott International London, United Kingdom Full timePOSITION SUMMARY · *£500 Joining Bonus · Explore our very big world. · We are looking for a passionate Hotel Cleanliness Expert to join our wonderful team at London Marriott Hotel Marble Arch. · You deserve a career that fulfills your purpose. You deserve to dream without limi ...
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Bank Staff Nursery Assistant
1 week ago
Bryanston Nursery @Marble Arch London, United Kingdom**To work in our nursery with ages between 3 months - 5 years.** · **Key responsibilities** · **To implement the Early Years Foundation Stage ensuring that all children attending the setting are kept safe and receive rich and stimulating play experiences which support all areas o ...
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Marriott Hotels Resorts London, United Kingdom Full timePOSITION SUMMARY · *£ Joining Bonus · Explore our very big world. · We are looking for a passionate Hotel Cleanliness Expert to join our wonderful team at London Marriott Hotel Marble Arch. · You deserve a career that fulfills your purpose. You deserve to dream without limits. Be ...
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Director of Restaurants and Events
3 weeks ago
Montcalm Marble Arch London, United KingdomDirector of Restaurant & Events– Montcalm Marble Arch – opening Winter 2024 · About Montcalm Collection · United by timeless style and peerless service, the Montcalm Collection is Londons compendium of luxury hotels. Housed in elegant Georgian townhouses, an 18th–century brewery ...
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Maintenance Coordinator
2 weeks ago
Thistle Marble Arch London, United Kingdom PermanentThe Role · Liaising with maintenance team to ensure urgent remedial works are flagged for action · Responsible for carrying and responding to radio contact with all departments · Coordinating work tasks, priority levels and updates between team and departments · Answering phones ...
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Safety and Security Manager
3 weeks ago
Thistle Marble Arch London, United Kingdom PermanentThe Role · Are you a security professional who can take responsibility for the safety and security of our property, team members and guests and build valuable stakeholder relationships while always maintaining a clear focus on delivering exceptional customer service? Carrying ou ...
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Safety & Security Team Member
3 weeks ago
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Director of Revenue Manager
1 week ago
Thistle Marble Arch London, United Kingdom PermanentThe Role · To develop, drive and deliver the top line revenue performance of the business, maximising revenue opportunity while minimising acquisition and transactional costs in order to deliver optimal profit contribution. The role leads the top line revenue forecasting, commer ...
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Marriott London, United Kingdom Paid WorkJob Number · Job Category Food and Beverage & Culinary · Location London Marriott Hotel Marble Arch, 134 George Street, London, East Java, United Kingdom · Schedule Full-Time · Located Remotely? N · Relocation? N · Position Type Non-Management · We are looking for a passionate F ...
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Safety & Security Team Member - Nights
3 weeks ago
Thistle Marble Arch London, United Kingdom PermanentThe Role · Are you a security professional who can take responsibility for the safety and security of our property, team members and guests and build valuable stakeholder relationships while always maintaining a clear focus on delivering exceptional customer service? Carrying ou ...
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Night Manager
3 weeks ago
London Marriott Marble Arch Hyde Park, United KingdomA modern destination for business and leisure, the luxurious 4 star London Marriott Hotel Marble Arch is a stylish fixture on the central London landscape. Just a 5-minute walk from Oxford Street, Marriott Hotel Marble Arch features a modern fitness centre, stylish rooms and a co ...
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Marriott International, Inc. London, United KingdomJob Number · Job Category Housekeeping & Laundry · Location London Marriott Hotel Marble Arch, 134 George Street, London, East Java, United Kingdom VIEW ON MAP · Schedule Full-Time · Located Remotely? N · Relocation? N · Position Type Non-Management · POSITION SUMMARY ...
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Commis Chef
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London Marriott Marble Arch Hyde Park, United KingdomExplore our very big world. · We are looking for a passionate Commis Chef to join our wonderful team at London Marriott Hotel Marble Arch. · You deserve a career that fulfills your purpose. You deserve to dream without limits. Be a part of something bigger than yourself, join a t ...
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Director of Restaurants and Events
3 weeks ago
Montcalm Marble Arch North West London, United KingdomDirector of Restaurant & Events-Montcalm Marble Arch - opening Winter 2024 · About Montcalm Collection · United by timeless style and peerless service, the Montcalm Collection is Londons compendium of luxury hotels. Housed in elegant Georgian townhouses, an 18th-century brewery, ...
500 JOINING BONUS Guest Experience Expert- London Hotel Marble Arch - Marriott
Description
Job Number
Job Category Rooms & Guest Services Operations
Location London Marriott Hotel Marble Arch, 134 George Street, London, East Java, United Kingdom
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
POSITION SUMMARY
*£500 Joining Bonus
Explore our very big world.
We are looking for a passionate Guest Experience Expert to join our wonderful team at London Marriott Hotel Marble Arch.
You deserve a career that fulfills your purpose. You deserve to dream without limits. Be a part of something bigger than yourself, join a team where everyone has a voice. Be inspired by what's possible and discover your own future. Begin your purpose, belong to a global community, and become the best version of you. At Marriott...Be you.
The impact you'll make.
First impressions are everything. And you'll set the tone for every guest's stay. With a genuinely warm welcome, you'll be ready with answers to any questions and happy to offer information about hotel services, facilities, and the local area. Anything to help make their visit that bit more special. And, creating the smoothest check-out experience, you'll make sure they leave us happy too.
Perks you deserve.
You'll be supported in and out of the workplace through:
What you'll do
What we're looking for
LONDON MARRIOTT MARBLE ARCH
A modern destination for business and leisure, the luxurious 4-star London Marriott Hotel Marble Arch is a stylish fixture on the central London landscape.
Just a 5-minute walk from Oxford Street, Marriott Hotel Marble Arch features a modern fitness centre, stylish rooms and a contemporary restaurant, The Pickled Hen, showcasing relaxed drinks and locally sourced fare. Our mission is to fuel our guests' curiosity and spark new perspectives. Join a collaborative team of creative, dynamic people setting the pace in the industry. Our hotel is a welcoming haven amid the best of Central London.
* The joining bonus is calculated on pro-rata basis and will be paid £500 upon successful completion of probation, Welcome bonus will be subject to normal Tax & NI deductions.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW TreatmentTM. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
