Customer Service Administrator - Oldbury, United Kingdom - Concept Technical

Description

Customer Service Administrator


Location:
Oldbury


Type:
Temporary to

Permanent Salary:
£24,000 per annum

Hours: 08:30 am to 5:00 pm with a 30-minute lunch break

We are excited to present an outstanding opportunity for a Customer Service Administrator to join a globally recognized organization on a temporary to permanent basis.

This role offers a platform for career stability and growth for the right individual.


Key Responsibilities:

• Utilize the company's CRM system to record client information and manage follow-ups efficiently.
• Prepare comprehensive proposals for prospective clients.
• Conduct outbound calls to both new and existing clients to gather necessary information for proposal development.
• Provide professional and courteous responses to inbound client inquiries.
• Ensure timely follow-up on client call backs.
• Maintain accurate and organized data entry.

Ideal Candidate Profile:

• Previous experience with CRM systems is preferred (experience with Salesforce is advantageous but not mandatory).
• Demonstrated excellence in customer service.
• Strong attention to detail.
• Exceptional organizational skills, with the ability to thrive in a fast-paced environment.
• Proven ability to establish and nurture productive working relationships.
• Excellent verbal and written communication skills.

To seize this exciting opportunity, please email your CV without delay

Concept Resources is proud to be an equal opportunities employer