Field Service Engineer - Coseley, United Kingdom - Axion Recruitment

Axion Recruitment Coseley, United Kingdom

1 week ago

Permanent, Full time

Description

Field Service Engineer

Service/ Installation/ Commissioning
Machines Manufacturer
Dudley/ Wolverhampton/ West Brom - Work from Home – paid Door-to-Door

* £ £ Company Car or VAN (OTE £45k+)

We are working with an established Machines Manufacturing company - global technology company passionate about creating an impact for a sustainable future with sheet metal and beyond.

They are recruiting for a Field Service Engineer to join their team.

In return for a salary in the region £ £ Overtime along with excellent employment benefits.

In a nutshell you will be supporting their customer base with Installations, Services and Breakdowns.

The Service Department is a trusted partner to their clients worldwide.

They put their customers first, aspire to truly understand their priorities, and then apply cutting-edge solutions to meet these needs.

The Service team of dedicated and passionate professionals wants to create an outstanding customer experience.

What you will be doing?

Installations:
Installing, handing over and commissioning machines at customer sites: ready for start- up according the Client's requirements

Assembling electric, pneumatic, and hydraulic installations

Supporting the installation and operation of machines on fares and exhibitions

Breakdowns:
Resolving basic trouble-shooting cases, including the diagnosis- and analyses of the case.

Maintenance:
Maintaining machines at customer sites and repairing electrics, pneumatics and hydraulics

Machine Operation:
Instructing customers on - machine safety - maintenance - operator knowledge at customer locations (giving operator training to the customer)

Assisting customer with physical activities (such as loading/ unloading equipment)

Giving customer technical advice if required

Performing CNC/ PLC software updates/ downgrades and test whether those were successfully

Key Responsibilities include:

Completing and communicating required reports such as: - Service reports and support request forms
Customer feedback
Installation documentation in the CRM
Following and initiating quality improvements per ISO guidelines
Requesting spare parts from stock and the respective delivery to the customer
Assisting in the consultation of sales and service offers
Being responsible for solving and tracking quality complaint

Requirements:

Ability to maintain and repair electrical, pneumatic, and hydraulic drawings/ schematics independently.
Ability to do CNC/ PLC updates and downgrades
Basic understanding and knowledge of CNC/ PLC and drive systems
Good understanding and knowledge of
Trouble shooting
IT/ Software: DMS, CRM, LMS & Microsoft Windows, drive systems (axis systems, handling systems), CNC and PLC bus-systems
Safety Regulations, whereas the employee is able to work in high voltage and high-pressure areas.
Readiness to travel approximately 90% (Monday – Friday usually)
Have a flexible schedule and work overtime or weekends if required
Driving license

Qualifications:
Technical school, Apprenticeship, College, or Bachelor's degree in Electrical or Mechanical Engineering or related field desirable.

What's in it for you:

IT:
Laptop, iPhone and iPad provided

Equipment:
Tools are provided

Vehicle:
Company Car/ Van

Holiday entitlement: 25 days holiday including bank holidays

Other Benefits:
Pension

Life Insurance

Private Medical Insurance

WeCare (access to counselling etc)

Access to Gym membership, discounted shopping vouchers etc.

Tooth Fairy (access to Online dental advice)

How To Apply:

Contact: Michal Andrejczuk

* (phone number removed)

Job reference number: 1934
If you would like to find out more, simply click apply.

This position is commutable from:
Dudley/ Wolverhampton/ West Brom area

Relevant Job Titles:
Service Engineer, Field Service Engineer, Field Service Technician, Service Technician, Service Electrician, Field Service Electrician

All applicants must live in the UK and be eligible to work and live in the UK. Please note, our client is unable to offer Sponsorship or Visa support for this role.

Due to the sheer volume of applications, we will only contact successful applications. Therefore, if you have not heard from us within 10 working days, please deem your application as unsuccessful.

Axion Recruitment is working as a recruitment agency in relation to this vacancy

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