Relief Administrator - Edinburgh, United Kingdom - Crossreach

Crossreach

Verified Company

Edinburgh, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Come and join our Business Support team, providing essential administrative support to our collection of Counselling services, making a difference to children and adults across Edinburgh and the Lothians.
CrossReach Counselling East provides a wide range of therapeutic support and counselling for individuals and families.

We have specialist expertise in working with children and young people, those affected by substance use and those expecting a baby or,with an infant up to two years old.

In addition, our Confidential Conversations service offers counselling and well-being support through bespoke packages for organisations and workplaces.

Support is delivered from our two city centre premises at Queen Streetand Palmerston Place as well as over the phone and online.

There's also a benefits package that includes an employer contributory pension.

This is a relief post to provide additional support within our team; there will be limited involvement in finance related tasks.

If you would like to talk to someone about the types of opportunities we have, or have any other questions, please contact.

Main Function

To support the Business Support Manager and senior team ensuring efficiency in all administrative and clerical areas, within well defined procedures and under supervision.

Main Duties

Administrative Duties

Compilation and word processing of letters, memos, forms, documents, reports, leaflets, etc.
Photocopying and ordering of stationery/requisites as required.
To establish and efficiently maintain a filing system, ensuring that all filing is kept uptodate.
To draft and type, minutes, reports and letters as required by the team.
To input data when required onto database.
To open and sort mail and post the service's mail.
To deal with client queries appropriately.
Responsibility for assisting with the recruiting, interviewing, supporting, training and managing volunteer admin.
Counsellor support in terms of admin procedures and induction of new counsellors into the systems of administration.
To manage the distribution of stock within the service and when required reorder stock through CrossReach's recognised suppliers.
To carry out administration for training courses, other events and the letting of rooms including collecting fees, as required.
To allocate rooms for counselling, supervision, training etc.
Any other duties which may reasonably fall within the parameters of the post.

(Post may include) Financial/Statistical Duties

To process invoices timeously in line with CrossReach's financial procedures.
To manage petty cash.
To accurately record income and expenditure as detailed in CrossReach's financial procedures.
To provide the Senior Project Worker and Deputy Manager with uptodate information on the service's income and expenditure.
To complete monthly reconciliations and submit them within the agreed timescale.
To process expenses in line with CrossReach's procedures.
To process donations as set out in CrossReach's procedures.

Reception Duties

To welcome clients and visitors to the Service.
To answer the telephone dealing with callers courteously and efficiently and directing calls as appropriate.
To provide reception service to clients and general trades, taking all phone calls to the Service, managing the appointment and cancellations system, telephone contact with other agencies, health care professionals and CrossReach Services.
To provide callers with generic information on the work of the Service, directions to the service, etc.
To ensure that any visitors to the Service are notified in advance of any planned fire drills.
To assist in the handling and allocation of incoming mail.
To receive and distribute papers, documents, and sort, stamp and post outgoing mail.

Support and Supervision