Telesales / Counter Sales - Herriard, United Kingdom - Lawsons Whetstone

Lawsons Whetstone

Verified Company

Herriard, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

AVS

AVS is part of the Lawsons Group, which is the UK's largest independent fencing, timber and builders' merchants and now boasts 36 branches, 720 employees and PS200 million turnover, founded in 1921 and operates across London and the South East of England.

The Role

To grow branch sales and margins, by proactively chasing sales opportunities, finding new business and developing relationships with new and existing customers.

This is a
maternity cover position, which will be for 9 months.

The working hours for this position are as follows.....

Monday - Friday every other Saturday contracted) = 44.5 hours per week.

Branch Postcode - RG25 2PH**
Key Accountabilities...

Help to exceed branch Sales, Margins, and Gross profit
Comply with company audit requirements
Carry out and comply with the company end of day cashing up procedure
Completing Administration work with the Transport Team
Respond positively and effectively to customer's needs
Agree the best possible margin when negotiating with customers in line with branch budget and KPl's
Cultivate and maintain exceptional standards of customer service and ensuring Lawsons Best Practice, Standards and Company Policies are met
Deal with customer complaints effectively, pleasantly and in a timely manner
Assist in the company stock counts
Ensure that stock levels are maintained and merchandised
Build rapport, be polite and courteous to customers
Be vigilant to prevent loss of product by theft etc.
Be vigilant and to report any Health & Safety issues to the Line Manager immediately

We would love to meet someone with...
- **Previous experience working in Sales in a builders merchants or similar industry (essential)**:

A positive & friendly attitude
The desire to develop a knowledge of the company, its products and the elements required to be successfully employed in the business
Professionalism promoting and adhering to the company's cultures & values
Good interpersonal skills, confident and able to approach customers
Excellent communicating, influencing and negotiating skills. Both oral and written
The ability to prioritise responsibilities under pressure and be selfmotivated

What is in it for you...