Administrator - Leeds, United Kingdom - Jo Holdsworth Recruitment

Tom O´Connor

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Tom O´Connor

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Description

Job description

The role:


These administration roles involve providing administrative support to the Client Relationship Managers on large accounts, and independently managing several smaller client accounts.

They combine admin support as well as warm calls to book in service meetings with larger clients for the Client Relationship Managers and conduct soft review calls with smaller firms.

In this role you will take ownership of the client in all aspects relating to the administration and delivery process, ensuring the client is given the highest level of customer service.


Responsibilities:


  • Develop an individual plan for each client.
  • Respond promptly to quotation requests and any client queries.
  • Meet agreed targets monthly ensure software's updated weekly.
  • Arrange for external CRMs to visit clients' premises to promote new products. These client meetings are all with existing customers. They are not cold calls. They are service meetings.
  • Support the external CRMs with administrative tasks.
  • Liaise with Engineer Attendance and Service Management to resolve any client issues.
  • Managing a portfolio of smaller accounts, maintaining high service levels.

Experience, Skills, and Qualifications:


  • Ability to communicate clearly at all levels.
  • Good attention to detail.
  • Customer focused approach.
  • Ability to plan and organise across all aspects of the role.
  • Excellent organisation, written and numerical skills.
  • Excellent timekeeping and time management skills.
  • Ability to work in a highpressure environment and react to rapidly changing circumstances.
  • Willingness to go the extra mile.
  • Selfmotivated and a team player, demonstrating professionalism, positivity and proactiveness.

Salary:
£25,000


Location:
LS11 (Free parking)


Hours:
Mon-Fri 8:30am-5pm with a 45-minute lunch
- (Jo Holdsworth Recruitment
  • Recruitment Agency)_

Job Types:
Full-time, Permanent, Temp to perm


Salary:
£25,000
.00 per year


Benefits:


  • Free parking
  • Onsite parking

Schedule:

  • Monday to Friday
  • No weekends

Work Location:
In person


Reference ID:

GVCRS
Expected start date: 04/03/2024

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