Accounts AssociateAccounts Associate - Newcastle upon Tyne, United Kingdom - Your Homes Newcastle

Description

At YHN our vision is to be 'First for Housing'.

We manage more than 26,000 homes on behalf of Newcastle City Council and provide a huge range of support services to our customers.

As an organisation we are guided by our values - Ready, Amazing, Revolutionary, Energetic - we live and breathe them, and they shape how we workday today.

We offer a forward thinking and open environment where our people are empowered to make a difference, coupled with competitive salaries and a wide range of benefits.

These benefits include flexible working, generous annual leave allowance, local government pension scheme and access to extensive learning and development opportunities plus regular support from your manager.

NFS, (Newcastle Furniture Service) is part of the commercial arm of YHN, we deliver and install furniture items to houses across the UK, predominantly in the North East, however we are growing rapidly and have new contracts covering the whole of the UK.

Our success means we are looking for Customer Account Officer's to work in our account management team.

You will be responsible for dealing with queries from both customers of YHN and other housing providers from all over the UK.

You will be arranging deliveries and collections, liaising with our in-house logistics teams and other teams within YHN. The role will involve a mix of office and home-based duties.

You must also possess a flexible approach to your work and be excited to work for a service whose aim is to help people live more comfortably in their homes.

You will be working in a small team of account officers, supporting the Customer Support Team Leader and working closely with colleagues to offer our clients and customers a first class experience.

We offer a competitive salary with access to a Local Government Pension, 25 days annual leave plus bank holidays, agile working, flexi-time, staff network groups and Occupational Health service with free counselling services.

We also have many salary sacrifice schemes and you can also benefit from discounted annual travel passes, MOTs and gas servicing.

If you are interested in this position and would like an informal, no obligation chat before then please call Clare Kilbane, Customer Support Team Leader on


PLEASE NOTE:
We do not accept CV's, only online applications.

Any communication sent to you regarding your application will be sent to the email address you have set up on your North-East Jobs account, so you will need to ensure that you check your inbox.

YHN is an equal opportunities employer and welcomes applications from all groups regardless of gender, sexual orientation, religious belief, disability, age, race, maternity and pregnancy, marriage and civil partnership and gender reassignment.