Receptionist/host at Knappe Cross Care Centre - Exmouth, United Kingdom - Halcyon Care

Halcyon Care

Verified Company

Exmouth, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

RECEPTIONIST

Monday-Friday 9am-2pm

Accountable to:
Care Centre Manager

Job Purpose:
To welcome visitors to the Care Centre and offer refreshments and assist them with their visit.

To answer the telephone in a polite and professional manner, redirecting the call where necessary and dealing with enquiries.

To provide support to the Care Centre Manager, Directors and Administrator on administrative matters.

DUTIES AND RESPONSIBILITIES

1 Support Care Centre Manager and Administrator as appropriate in general reception duties.

2 Answer the telephone and respond to enquiries, re-directing these as necessary in a friendly and efficient manner.

3 Welcome visitors to the care centre and assist them where necessary.

4 Provide refreshments to visitors.

5 Ensure confidentiality is maintained in handling all sensitive information to include resident and staff information. Files should be kept locked away. Information should not be left out. (see GDPR policies and procedures)

6 Forward any information to Manager or senior staff as requested.

7 To work flexible hours if required by the home.

8 Participate in staff meetings and attend relevant training sessions as required.

9 Every employee has a responsibility for giving due regard to their own safety and the safety of their colleagues, residents and visitors to the home.

Each employee will comply with the health and safety policy and fully observe the safe working practices.

10 Carry out any photocopying as required, check deliveries and ensure reception area is tidy.

REVIEW

Changes which affect the organisation may necessitate the responsibilities of this post to be reviewed following consultations with the post holder.

This document is intended as a guide to the general scope of duties and as such is intended to be flexible.

The post holder may be required to undertake other duties at the discretion of the Manager/Directors.

Job Type:
Part-time

Pay:
£11.44 per hour

Expected hours: 25 per week

Benefits: