Business Improvement Manager Job - Chelmsford, Essex, United Kingdom - Marlborough Highways

Description

Business Improvement Manager


Department:
Performance


Employment Type:
Full Time

Reporting To:
Head of Performance

Here at Marlborough Highways we have an exciting opportunity for someone to join us in a newly created role within our Performance Team as the Business Improvement Manager.

Reporting to the Head of Performance, you will be required to work across our Contracts in collaboration with internal teams, clients and external stakeholders to ensure that business improvement and innovation is at the forefront of our service offering.

You will be responsible for the design and implementation of our innovation strategy and associated processes, ensuring these are adopted throughout the business.

Successfully deploying innovations and improvement opportunities that provide the greatest benefit in terms of whole life cost, social value, time, quality, sustainability, and safety.

Working alongside senior stakeholder in the business, create a business improvement strategy
Develop a suite of tools, including process maps, that supports the delivery of our strategy, ensuring the effective roll out and training to our employees
In partnership with our Clients, facilitate business improvement workshops. Driving initial ideas through to business cases, implementation, and benefits realisation where appropriate
Establish an internal business improvement forum, facilitating a culture of improvement throughout our organisation
Computer literate with excellent working knowledge of Microsoft Excel, Powerpoint and Visio.
An understanding of highways term maintenance Contracts, would be beneficial

Demonstrating previous experience of data driven innovations leading to improved outcomes will form a key part of the role.

AXA Private Healthcare
~ Employee Assistance Programme
~ Private Parking
~ Reward and Recognition Programme

We know people matter | We respect, care and invest in our people, the communities in which we work and our common future.

We are bold | We speak positively, deliver quality, act safely.