IT Support Assistant - Dundee, United Kingdom - EQ Accountants LLP

EQ Accountants LLP

Verified Company

Dundee, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

IT Support Assistant
At EQ, people are at the heart of what we do.

As a modern, energetic accounting, tax and business advisory practice, we aim to provide a working environment that is inspiring, encouraging, friendly and supportive.

Due to continued growth, we're looking to strengthen our IT team by recruiting an IT Support Assistant.

Reporting to the IT Manager, you will join our busy team providing support across the Firm.

This is a varied role which will involve you working collaboratively with the IT team to maintain the firm's IT systems.

You'll support with maintaining the IT Service Desk, resolving tickets for colleagues and forwarding on requests to secondary support for further analysis.

As you'll be involved in performing diagnostics and root cause analysis, a proactive attitude and creative approach to problem solving are essential.

You'll provide support with the installation, maintenance and upgrading of servers and you will be involved in setting up equipment for new starts, resolving any issues that arise along with Microsoft Office 365 administration.

Ideally you will hold, at least, a HNC in Computing and be experienced in working as part of a team to provide the best service possible.

Excellent communication and organisational skills are essential for this role, and you should possess a keen willingness to learn and develop.

We will work with you to enhance your technical skills and experience and provide any appropriate training where necessary.

We provide excellent working conditions as well as a competitive salary and benefits package (which will be commensurate with relevant qualifications and experience).

A full job description is available on request.

EQ is one of the largest independent accountancy, tax and business advisory practices in Scotland, comprising of 16 partners and over 110 staff with offices in Dundee, Forfar and Glenrothes.

We are also part of Kreston Global, an international network of independent accountancy firms operating in over 125 countries, which allows us to provide national and international services to our clients.

Energise and Evolve at EQ.

Job Types:
Full-time, Permanent

Schedule: